Inwood House - Youth Development Counselor Resume Example

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William Brown

XXX XXXX XXX XXXXXX , Greeensboro , NC 27406 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX

Summary

Passionate professional with a blend of experiences in social service, customer service, law enforcement, public speaking, and job readiness training. A goal-oriented published writer and skilled presenter with strong leadership skills. An active and empathetic listener with a passion for social work who excels in client support and program development who is able to establish long-term, positive and fun relationships with clients, co-workers and outside resources.

Skills

Microsoft Outlook

Microsoft Powerpoint
Microsoft Word

Microsoft Excel
Time Management

Public Safety and Security
Education and Training

Exceptional interpersonal skills
Crisis prevention intervention

Compassionate and active listener
Social Perceptiveness

Service Orientation

Experience

Youth Development Counselor 12/2013 to Present
Inwood House

Oversee the intake process of new residents.
Instruct and Monitor 24 residents in the care of their infants to prevent injury and abuse.
Establish and enforce rules for behavior and procedures in residence.
Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
Provide crisis intervention to residents.
Oversee, Monitor, and Record daily activities of residents.
Maintain accurate and confidential records.
Submit daily reports for review.

Probation Officer 03/2000 to 06/2013
NYC Department of Probation

Interviewed probationers to assess their needs, capabilities, and problems, to determine what services they required and formulated a treatment plan.
Managed a case load of 50-200 probationers at any given time.
Monitored probationers daily to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts.
Recommended remedial action or initiated court action in response to noncompliance.
Testified in court and prepared court ordered reports.
Administered random drug test of probationers to verify compliance with substance abuse treatment programs.
Counseled individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
Provided crisis intervention.
Provided information or referred individuals to public or private agencies or community services for assistance.
Established and maintained relationships with community organizations.
Planned and developed groups to meet the needs of teenagers on probation covering various topics including self-esteem, budgeting and dating etiquette and dating violence.
Served as guest speaker for groups in other branches of the agency.
Coordinated services for events such as catering, facilities and decor.

Workforce Development Coordinator 05/2012 to 05/2013
East River Development Corporation

Designed, planned, organized, and directed orientation and training programs for clients.
Offered specific training programs to help clients obtain employment, maintain or improve job skills
Presented information using a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, videos, or lectures.
Obtained, organized, or developed training procedure manuals, guides, or course materials, such as handouts or visual materials.

Field Interviewer 02/2012 to 01/2013
Field Interviewer Westat

Interacted daily with prospective participants in assigned areas to present information and explain research study.
Pre-screened individuals for survey participation using computer.
Instructed participants in the use of the computer so that they could complete 45 minute to 1 hour surveys.
Issued money cards after completion of surveys to participants.
Compiled, recorded, and coded results or data from participants using automated system.
Kept daily records of participant interactions and mileage used recording details in computer.

Education

MPA: Public Administration Metropolitan College of New York -

BA: Criminal Justice Public Administration John Jay College of Criminal Justice - New York, NY Criminal Justice Public Administration

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Probation Officer Youth Counselor