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Normas Cleaning Services - Worker Resume Example

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Henry Hernandez
XXXX XXXXXXX XX, Duluth, GA 30096
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Hard working person who drives high sales in both slow and busy shifts. Outgoing  and Responsible with background in Hospitality. Maintains an orderly and neat store floor at all times.

Friendly and enthusiastic person with 3 years of specialization in Hospitality. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Bi-lingual. who builds and leads friendly, efficient service teams.Serving an average of 300 customers per night. Level-headed and composed professional, who maximizes table turns and receipts.

Skills
  • Customer and Personal Service
  • Speaking
  • Persuasion
  • Monitoring
  • Instructing
  • Active Learning
Experience
Worker Jan 2013Present Norma's Cleaning Services Duluth, GA
    This is my current work at this time:
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Dust and polish furniture and equipment.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Move and arrange furniture and turn mattresses.
  • Assign duties to other staff and give instructions regarding work methods and routines.
game section manager Feb 2012Jun 2012 Blockbuster/Gamerush Tuxpan, ver,mx
    It was one of my favorite jobs, working just part time due to my other job at holiday inn. also very short time working there because i had to move from my city. 
     
  • Resolve customer complaints regarding problems such as payout errors.
  • Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  • Train new workers or evaluate their performance.
  • Track supplies of money to tables and perform any required paperwork.
  • Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
  • Prepare work schedules and station arrangements and keep attendance records.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.

THIS JOB WAS ALSO BACK IN MEXICO

Front desk clerk, Bar-man, Restaurant cashier, accounter auxiliar Jun 2011Jun 2012 Holiday Inn Tuxpan tuxpan, veracruz, mx
    Starter as two positions due to my ability of being multilingual, one of them was being the desk clerk and the other being the accounting auxiliary due to being certified by my high school on Mexico of having knowledge enough to help in the accounting area.My responsibilities as a desk clerk were:
  • Greet, register, and assign rooms to guests of hotels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.

  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Collect money for drinks served.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve wine, and bottled or draft beer.
  • Take beverage orders from serving staff or directly from patrons.
  • Clean bars, work areas, and tables.
  • Order or requisition liquors and supplies.
  • Supervise the work of bar staff and other bartenders.

I was also the restaurants cashier, it was a very interesting position too, because i wasn't only the cashier but I also had to pick the orders from all the rooms by the phone and place them into the system.

THIS JOB WAS BACK WHEN I LIVED IN MEXICO
Buss boy, food runner, hosts Apr 2009Jun 2011 Eclipse Di Luna Atlanta, ga
    First started as a buss boy since i didn't have any experience on the food field, supervise the tables and make sure their tables were clear, after 2 months i was promoted to a food runner due to  good development at my area, having to: 
  • Examine trays to ensure that they contain required items.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

After 6 more months they gave me the freedom to choose my position and be able to switch it multiple tomes a weak, so i decided to not just be a food runner but a hosts, because i really like working with the customers face to face and put a smile on their face since the moment they walk in. 

Education
High School Diploma May 2014 Duluth High School Duluth, ga
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Resume Details

This is a real resume for a Worker in Duluth, Georgia with experience working for such companies as Normas Cleaning Services, Blockbuster, Gamerush. This is one of the hundreds of Worker resumes available on our site for free. Use these resumes as templates to get help creating the best Worker resume.

Previous Companies:

  • Normas Cleaning Services
  • Blockbuster
  • Gamerush

Previous Job Positions:

  • Worker
  • game section manager
  • Front desk clerk
  • Bar man
  • Restaurant cashier

Schools:

  • Duluth High School

Level of Education:

  • High School Diploma

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