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U haul Moving & Storage - Work From Home Sales & Reservation Agent Resume Example

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Alexander Wilson
XXXX XX XXXX XXX, New Braunfels, TX 78130
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Customer-focused Call Center Customer Service Representative (CSR),  Work from Home CSR, Network Center Technician and High Speed Internet Service Technician with proven track record in delivering excellent customer service, sales abilities and network circuit solutions to company customers.  Innate problem-solver and customer-solutions provider in the work from home, telecommunications, high speed internet service, customer service/sales and technology industries.

Skills
  • Customer and Personal Service 
  • Speaking
  • Active Listening
  • Reading Comprehension
  • Servant Leader
  • Time Management
  • Active Learning
  • Judgment and Decision Making
  • Education and Training
  • Verbal & Written Communication
  • Multi-tasking
  • Supervisory
  • Computer Software and Hardware
  • Complex Problem Solving 
  • Customer needs assessment
  • Quality control
  • Organized
  • Sales
       
Experience
Work From Home Sales & Reservation Agent Jun 2015Present U-haul Moving & Storage New Braunfels, TX Answer inbound calls from customers needing to reserve and/or extend, cancel or change existing reservations for a U-haul truck, trailer, hitch, storage unit and/or a U-box container.  
Utilize exceptional skills in sales, customer service, multi-tasking, computer software and hadware and verbal and written communication.
Salesperson Mar 2000Present Beezer's Art Cibolo, TX Sold and assembled handmade wooden crosses and angel pin and necklace jewelry
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Customer Service and Sales Representative (Work from Home) Feb 2015Apr 2015 Convergys/AT&T New Braunfels, TX Work from home answering inbound calls to assist AT&T customers with billing questions and research, paying bills, troubleshooting technical phone and network issues, upgrading and activating new mobile handsets and equipment, selling customers on the idea that they can accomplish a lot of tasks, they call in to get help on, quicker through their use of  self-service options including att.com online and the myAT&T app, etc.
Outbound Verifier (Work from Home) Nov 2014Feb 2015 Loud Cloud Nine (LCN) New Braunfels, TX
  • Receive and answer customer calls on a predictive dialer system.
  • Gather information (use sales process) from customers about their auto, home and life insurance in order to produce and submit leads to auto, home and life insurance agents and carriers; so the agents and carriers can offer them insurance quotes which will hopefully help save money for customers. 
Assembly Technician I Jun 2011Nov 2011 Aerotek/Advanced Technology Services/Caterpiller Plant Seguin, TX Installed (placed test parts on) Caterpillar engines and deinstalled (took test parts off) Caterpillar engines after they past test cells.
  • Followed sketches and specifications provided to fabricateproducts.
  • Powered on and properly turned off equipment.
  • Installed and confirmed performance of all safety tools.
Network Center Technician Dec 2001Mar 2003 SBC, Advanced Solutions Inc. (ASI) Now AT&T Austin, TX
  • Observed, located, tested and repaired T1, ATM (Asynchronous Transfer Mode), OC3/STS3 Optical Fiber, Frame Relay and DSL high speed data circuits.
  • Multi-tasked by talking to up to 3 customers at the same time as utilizing up to 10 software screens at a time to determine and solve the problem of non-working high speed data circuits.
Service Representative Oct 2000Nov 2001 SBC/ Southwestern Bell Telephone/ Now AT&T Austin, TX
  • Sold and serviced ISDN (Integrated Services Digital Network) and DSL (Digital Subscriber Line) accounts.
  • Succeded with the ability to muti-task on numerous computer software screens while speaking to customers at the same time.
Education
Bachelor of Arts: Geography (Environmental Resource Protection) May 1991 University of Texas at Austin Austin, TX
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Resume Details

This is a real resume for a Work From Home Sales & Reservation Agent in New Braunfels, Texas with experience working for such companies as U Haul Moving & Storage, Beezers Art, Convergys. This is one of the hundreds of Work From Home Sales & Reservation Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Work From Home Sales & Reservation Agent resume.

Previous Companies:

  • U haul Moving & Storage
  • Beezers Art
  • Convergys

Previous Job Positions:

  • Work From Home Sales & Reservation Agent
  • Salesperson
  • Customer Service and Sales Representative
  • Outbound Verifier
  • Assembly Technician I

Schools:

  • University of Texas at Austin
  • l

Level of Education:

  • Bachelor of Arts

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