Target Mobile - Wireless Team Member Resume Example

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Elizabeth Richardson

XXXX XXXXX XXXXXXXX XX, Miami Beach, FL 33141

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Career Goal

Seasoned Receptionist with more than 6 years of experience in fast-paced Administrative Assistance. Excellent communication and organizational skills. Track record of achieving exceptional results in Sales and productivity of customer satisfaction care.

Skills

Experience

Target Mobile Aventura, Fl Wireless Team Member Oct 2014－Present

*Driving sales productivity, customer satisfaction withinTarget Mobile retail locations on various Wireless products, accessories, services for customers
Engaging in side-by-side selling with retail associates
Growing theTarget Mobile's wireless division sales performance, other key metrics through sales training/marketing promotions
Developing and managing in-store promotions, and coordinating with appropriate personnelImplementing and managing wireless sales events in retail locations

McDonald's Tobyhanna, PA Cashier/Crew Member Apr 2013－Aug 2014

Completed kitchen/food preparation; front counter assistance through the ordering process.
Operate cash register, running the drive-thru, cooking, cleaning the restaurant, completing orders assigned
Crew trainer to new team-mates, responsible for the training programs and proper application of standards with a strong focus on customer service.

Oversee activities directly related to making products or providing services.

A Higher Calling Productions Inc Social media Jul 2008－May 2013

Managing multiple companies social media networks including: postings information about the company, related topics; posting advertisement for the company.
Researching, Anaylsising trends and responding to customer posting.
Scheduling posting on Face Book, Twitter, Blog Site, Instagram using Hoot suite software.

Combine secondary data sources with keyword research to more accurately profile and satisfy user intent.

Communicate/collaborate with merchants, Webmasters, bloggers, or online editors to strategically place hyperlinks.

Implement online customer service processes to ensure positive and consistent user experiences.

Carmel Management Group Miami, Fl Receptionist Jul 2008－May 2013

Completed answering phone lines, entering customer information into access databases.
Assisting the Bookkeeper with posting money orders, checks into QuickBooks, cash receipts, reconcile merchant credit card transactions, filing, processing phone orders, and resolving shipping disputes.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Schedule appointments, maintain and update appointment calendars.

Perform administrative support tasks, proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

A Higher Calling Productions Inc Sale Associate Jan 2010－Jun 2012

Completed sales of store merchandise, recovering every zone in the store according to Brand Guide Standards.
Performing customer service tasks, finding out the customers needs, fulfilling them if applicable; thank them for shopping at our store.

Education

Sunset Senior High School Graphic Design Jan 2009

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Cashier Crew Member Social Media Receptionist Sales Associate