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Verizon Wireless - Wireless Consultant Resume Example

Lucas Martin
XXXX X XXXXXXXXX XXX, Tulsa, OK 74133
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary
Seasoned leader with 20 years of experience in developing strong cohesive teams dedicated to providing first class service and producing results.  Looking for a position with a company with the same dedication to the customer.
Skills

Proven Leader Team Builder

Motivator Communicator

Problem Solver Flexible

Experience
Wireless Consultant Oct 2010Present Verizon Wireless Tulsa, OK Assist customers in choosing a complete wireless solution.
Prepare quotes and manage small business accounts.
Assist customers with billing and technical support.
Preform and train cash management and inventory management duties.
Peer coach on customer service issues.
Store Manager Oct 2004Mar 2010 Sprint/Nextel Tulsa, OK Recruit and hire associates.
Direct and supervise daily sales, special promotions and sales initiatives programs.
Direct customer service, respond to inquiries and complaints.
Develop individualized training programs.
Conduct weekly and monthly coaching sessions.
Customer Service Manager Oct 2003Apr 2004 Selco Custom Time Tulsa, OK Direct Customer Service and Art Departments.
Resolve customer escalations.
Field sales calls, order status, and specialty rush order calls.
Schedule art production.
Assist Production Supervisor order status maintenance and shipping.
Store Manager Oct 1993Oct 2003 Lady Foot Locker Tulsa, OK Recruit and train management and sales staff.
Establish sales goals and implement sales programs.
Prepare work schedules and record time sheets.
Direct store cash management, inventory reconciliation, store operations and human resource management.
Conduct daily and weekly coaching session.
Conduct monthly, quarterly and year end evaluations.
Develop recognition and reward programs.
Education
Master of Science : Physical Education/Recreation May 1994 University of Arkansas Fayetteville, AR
Bachelor of Science : Business/Public Administration May 1991 University of the Ozarks Clarksville, AR
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Resume Details

This is a real resume for a Wireless Consultant in Tulsa, Oklahoma with experience working for such companies as Verizon Wireless, Sprint, Nextel. This is one of the hundreds of Wireless Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Wireless Consultant resume.

Previous Companies:

  • Verizon Wireless
  • Sprint
  • Nextel

Previous Job Positions:

  • Wireless Consultant
  • Store Manager
  • Customer Service Manager

Schools:

  • University of Arkansas
  • University of the Ozarks

Level of Education:

  • Master of Science
  • Bachelor of Science

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