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Gowireless - Wireless Consultant Resume Example

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  • XXX XXXXXXXX XXXX, Kenai, AK 99611
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXX
Summary
In an effort to be an asset to what I am working on, I am adamant about educating myself fully about the project or company I maybe undertaking and don't hesitate in asking questions. I am goal-oriented and energetic with a solid history of time management within a fast paced environment. I believe that strong work ethic and communication are essential to high levels of customer satisfaction and achieving business goals.
Skills

Customer and Personal ServiceTyping speed of 60wpm

Time ManagementComplex problem solving

Computers and Electronics (both IT and vast knowledge of popular software)

Experience
Wireless Consultant, 09/2016 to Current
GoWireless Anchorage, AK
  • Use computers for various applications, including inventory management, payment processing, account analysis, and other general tasks.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Greet visitors or callers and handle their inquiries.
  • Resolve customer complaints regarding sales and service.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
Front Desk Attendant, 06/2016 to Current
Crowne Plaza Anchorage Midtown Anchorage, AK
  • Accommodate the hotel guests by verifying identity and payment method, registering and assigning rooms to guests, issuing room keys, keeping records of occupied rooms and guests' accounts, making/confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Answer switchboard telephone and transfer calls to appropriate channels.
  • Keep records of room availability and guests' accounts.
  • Compute bills, collect payments, and make change for guests.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Revenue and Reservation Coordinator, 11/2015 to Current
The Hotel Group Anchorage, AK
  • Compiling weekly analytical reports for maximizing revenue based off prior years' data and current market statistics as requested by revenue managers.
  • Loading all negotiated contracts, room rates, packages, and promotions into the appropriate systems following approval.
  • Working closely with front office and sales team to ensure accuracy of inventory.
  • Advise Revenue Managers of any deviations in rate applications or reservations arrangements as well as monitoring group cutoff dates and cancelations.
  • Prepare and enter rooming lists for groups staying with various hotels.
  • Maintaining complete knowledge of all assigned hotel facilities as to better assist customers in making reservations.
Owner / Web Developer, 05/2012 to Current
Key Stroke Designs Seward, AK
  • Design, create, and modify websites.
  • Analyze user needs to implement website content,graphics, performance, and capacity.
  • Integrated websites with other computer applications and software.
  • Converted written, graphic, audio, and video components to compatible web formats by using software designed to facilitate the creation of web and multimedia content.
  • In addition to responsibilities above: Built branding (i.e.
  • Logos, stationary, and marketing materials) for companies based upon their needs and target demographic while incorporating branding materials into their website.
Owner / Photographer, 08/2008 to Current
Gypsy Moon Studios/AK Fine Art Seward, AK
  • I run a photography business part time.
  • I have owned my photography business since 2008 and have gained a significant amount of knowledge in regards to what goes into owning a business such as marketing, customer service, bookkeeping, client interactions/relations,laws/regulations, and other general business practices.
Kitchen Coordinator, 12/2014 to 11/2015
Alaska Dinner Factory Anchorage, AK
  • Monitor compliance with health regulations regarding food preparation and serving.
  • Coordinate assignments of kitchen personnel to ensure economical use of food and timely preparation.
  • Investigate and resolve complaints regarding food quality or service.
  • Maintain food and equipment inventories, and keep inventory records.
  • Perform food preparation tasks such as cooking, managing stations, and serving food and drinks when necessary.
  • Review work procedures and operational problems to determine ways to improve service, performance, and customer satisfaction.
Night Auditor/ Front Desk Clerk/ Housekeeper, 04/2014 to 10/2014
Van Gilder Hotel Seward, AK
  • Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, keeping records of occupied rooms and guests' accounts, making/confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Compute, classify, and record numerical data to keep financial records complete while maintaining accuracy of figures,calculations, and postings pertaining to business transactions recorded by other workers.
  • Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records.
  • Perform any combination of cleaning duties to maintain hotel rooms, in a clean and orderly manner.
  • Duties included making beds,replenishing linens, cleaning rooms and halls, and vacuuming.
Data Entry Clerk / Retail Salesperson, 06/2010 to 06/2011
Breeze Inn Gift Shop Seward, AK
  • Operated office computers, processed receiving documents, purchase orders, managing data-entry and inventory, and prepared documents for bookkeepers.
  • Provided in-depth customer service regarding products, created new cashier profiles in retail program,used graphic design experience to create printed marketing for sales/specials.
  • Retail Salesperson Duties: Sold merchandise, such as apparel in a retail establishment, maintained clean environment, re-stocked product as needed, followed opening/closing procedures, cash management/transactions, created a general interest in display products and store specials to consumers.
Education
High School Diploma: Mar 2009 Harlow-Cummings Family HS - Seward, AK
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Resume Details

This is a real resume for a Wireless Consultant in Kenai, Alaska with experience working for such companies as Gowireless, Crowne Plaza Anchorage Midtown, The Hotel Group. This is one of the hundreds of Wireless Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Wireless Consultant resume.

Previous Companies:

  • GoWireless
  • Crowne Plaza Anchorage Midtown
  • The Hotel Group

Previous Job Positions:

  • Wireless Consultant
  • Front Desk Attendant
  • Owner
  • Web Developer
  • Photographer

Schools:

  • Harlow-Cummings Family HS

Level of Education:

  • High School Diploma

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