Lowes - Weekday Team Resume Example

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Aaliyah Griffin

XXXX XXXXX XXXXXXX XX

Starks, LA 70661

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Goal-oriented, dedicated to high levels of customer satisfaction and meeting aggressive business goals.

Outgoing, offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional.

Hard working.. Maintains an orderly and neat store floor at all times.

Friendly and enthusiastic. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Accomplished and energetic. Motivated leader with strong organizational and prioritization abilities.

Skills

Customer and Personal Service
Mathematics

Active Listening
Speaking

Service Orientation
English Language Sales and Marketing

Computers and Electronics
Administration and Management

Monitoring
Production and Processing

Instructing
Personnel and Human Resources

Judgment and Decision Making
Food Production

Monitoring
Computer Knowledge

Microsoft Office
10-Key Calculatot

Copy Machine
Fax

Experience

Weekday Team Nov 2014 －Present Lowes Sulphur, La

Confer with customers by telephone or in person to provide information about products or services.

Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Stock shelves, and mark prices on shelves and items.

Request information or assistance using paging systems.

Offer customers carry-out service at the completion of transactions.

Cashier Nov 2014 －Present Dollar General Vinton, La

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

Horse Trainer May 1984 －Dec 2013 Self Employed Vinton, La

Instruct jockeys in handling specific horses during races.

Observe animals' physical conditions to detect illness or unhealthy conditions requiring medical care.

Train horses for riding, racing, or other work, using knowledge of breed characteristics, training methods, performance standards, and the peculiarities of each animal.

Use oral, spur, rein, or hand commands to condition horses to carry riders.

Place tack on horses to accustom horses to the feel of equipment.

Administer prescribed medications to animals.
Clean stalls.
Groom
Customer Service
Bookkeeping

Human Resourse Representative Mar 2004 －Oct 2005 Delta Downs Vinton, La

Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

Process and review employment applications to evaluate qualifications or eligibility of applicants.

Interview job applicants to obtain and verify information used to screen and evaluate them.

Prepare badges, passes, and identification cards, and perform other security-related duties.
Responsible for all Gaming License for the property

Food and Beverage Administrator Apr 1998 －Oct 2000 Delta Downs Vinton, La

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.

Monitor employee and patron activities to ensure liquor regulations are obeyed.

Greet guests, escort them to their seats, and present them with menus and wine lists.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Maintain food and equipment inventories, and keep inventory records.

Schedule staff hours and assign duties.

Establish standards for personnel performance and customer service.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.

Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

Order and purchase equipment and supplies.

Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.

Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.

Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

Stocker Aug 1997 －Oct 1998 Walmart Sulphur, La

Answer customers' questions about merchandise and advise customers on merchandise selection.

Take inventory or examine merchandise to identify items to be reordered or replenished.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

Receive, open, unpack and issue sales floor merchandise.

Clean display cases, shelves, and aisles.

Parts Manager Feb 1992 －Nov 1993 Terry Dick's Trucking Lake City, Fl

Read catalogs and computer displays in order to determine replacement part stock numbers and prices.

Receive and fill telephone orders for parts.

Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

Fill customer orders from stock.

Take inventory of stock.

Advise customers on substitution or modification of parts when identical replacements are not available.

Mark and store parts in stockrooms according to prearranged systems.
Set up computer software.

Education

High School Diploma Jacksonville, Fl Riverview Christian School May 1973 Vocational School in Live Oak, Fl.
Business Management.
Did not finish.

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