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Potomac Highlands Guild - Waiver Service Coordinator Resume Example

Ryan Nelson
Cabins, WV 26855
Organized and successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Compassionate, solutions-oriented and dedicated to providing exceptional care and devising creative treatment plans for children, adolescents who exhibit with behavioral issues.

Accomplished and energetic with a solid history of achievement in all types of work. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include organization, time management and dependability.

  • Clerical
  • English Language
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Speaking
  • Time Management
  • Computers and Electronics
  • Service Orientation
  • Administration and Management
  • Coordination
  • Critical Thinking
  • Judgment and Decision Making
  • Monitoring
  • Social Perceptiveness
  • Mathematics
  • Active Learning
  • Personnel and Human Resources
  • Management of Personnel Resources
  • Complex Problem Solving
  • Education and Training
  • Negotiation
  • Public Safety and Security
  • Communications and Media
  • Instructing
  • Learning Strategies
  • Quality Control Analysis
  • Telecommunications
  • Psychology
  • Mathematics
  • Management of Material Resources
  • Therapy and Counseling
  • Food Production
Waiver Service Coordinator Sep 2015Present Potomac Highlands Guild Petersburg, WV
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Develop or maintain internal or external company Web sites.
  • Manage a case load of 19 clients
  • Create treatment plans
  • facilitate annual or quarterly IDT meetings
  • Conduct monthly home visits
  • Prepare for assessments
Mar 2013Jun 2014 Direct Support Personnel | Rescare Strasburg, VA
  • Observed and monitored client behavior and responses to treatment.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Connected clients with community service and resource agencies.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
  • Documented psychiatric services and responses to treatment in patient case files.
Medical Assistant Nov 2012Apr 2013 City Pediatrics Martinsburg, WV
  • Answered phones, booked appointments, filed paper work triaged patients, took vitals, recorded symptoms administered shots and vaccines.
Bachelor of Science: Psychology Jan 2015 Kaplan University Hagerstown, MD Psychology
Associate of Applied Science Jan 2010
Medical Assisting National College Harrisonburg, VA Completed degree.
Master of Science: Psychology Kaplan University - Hagerstown Hagerstown, MD
Additional Information
  • ACCOMPLISHMENTS Recipient of the Dean's List Award.
  • CPR/First Aid certified - American Red Cross Association Date completed: September 17,2015  Expires: 2 years from date
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Resume Details

This is a real resume for a Waiver Service Coordinator in Cabins, West Virginia with experience working for such companies as Potomac Highlands Guild, Direct Support Personnel, Rescare. This is one of the hundreds of Waiver Service Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Waiver Service Coordinator resume.

Previous Companies:

  • Potomac Highlands Guild
  • Direct Support Personnel
  • Rescare

Previous Job Positions:

  • Waiver Service Coordinator
  • Medical Assistant


  • Kaplan University
  • National College
  • Kaplan University - Hagerstown

Level of Education:

  • Bachelor of Science
  • Associate of Applied Science
  • Medical Assisting
  • Master of Science

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