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Mrs Vs Grill - Waitress Resume Example

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Julian Phillips
XXXX XXXXXXX XXXX, Pittsburgh, PA 15227
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic customer service with many years of specialization in serving customers. Able learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.  Eager to work in a fast-paced business.

Skills
  • Customer and Personal Service
Experience
Waitress Jul 2009Aug 2011 Mrs V's Grill Pittsburgh, PA
  • Take orders from patrons for food or beverages.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
Team Leader Customer Service Oct 1992Dec 2007 OSI Pittsburgh, PA
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Manage projects or contribute to committee or team work.
  • Supervise other clerical staff and provide training and orientation to new staff.
Counter Clerk Feb 1992Oct 1992 Prosperity Cleaners Pittsburgh, PA
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Floor Manager Aug 1990Jan 1992 Marc's Department Store Pittsburgh, PA
  • Count money and audit money drawers.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Prepare cash receipts after establishments close, and make bank deposits.
Store Manager/Instructor Apr 1985Apr 1990 Glass Classics Stained Glass Pittsburgh , PA
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Assign employees to specific duties.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Confer with customers to assess customer needs or obtain feedback.
  • Cut, shape, fit, join, mold, or otherwise process materials, using hand tools, power tools, and/or machinery.
  • Create functional or decorative objects by hand, using a variety of methods and materials.
  • Conduct classes to give instructions working with stained and leaded glass. 
Waitress Jun 1977Apr 1985 Pointview Hotel Pittsburgh, Pa
  • Take orders from patrons for food or beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Take orders from patrons for food or beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Serve food and beverages to guests at banquets or other social functions.
Customer Service Representative Jun 1960Dec 1968 Bell Telephone Company of PA Pittsburgh, PA
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
Education
High School Diploma : Commercial Jun 1960 St Basil High School Pittsburgh, PA
General Studies University Of Pittsbugh Pittsburgh, PA
Community Service
Member of the Brentwood Lions Club 2010 -Present
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Resume Details

This is a real resume for a Waitress in Pittsburgh, Pennsylvania with experience working for such companies as Mrs Vs Grill, Osi, Prosperity Cleaners. This is one of the hundreds of Waitress resumes available on our site for free. Use these resumes as templates to get help creating the best Waitress resume.

Previous Companies:

  • Mrs Vs Grill
  • OSI
  • Prosperity Cleaners

Previous Job Positions:

  • Waitress
  • Team Leader Customer Service
  • Counter Clerk
  • Floor Manager
  • Store Manager

Schools:

  • St Basil High School
  • University Of Pittsbugh

Level of Education:

  • High School Diploma

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