Dahls Foods - waitress Resume Example

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Ncsihirta Lcyeorl

XXX XXXX XXXX XXXX, Des Moines, IA 50313

XXX XXXX XXXX XXXX, 50313, Des Moines IA

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Professional Summary

Accomplished and energetic in all fields of my employment with a solid history of achievement and dedication. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Multi tasking at various levels, Customer Service , and ability to work and adapt to diversity among other coworkers. Handles tasks with accuracy and efficiency.

Skills

Customer and Personal Service
Clerical

Active Listening
Mathematics

Critical Thinking
Service Orientation

Time Management
Coordination

Judgment and Decision Making
Personnel and Human Resources

Quality Control Analysis

Experience

waitress/Customer Service Sep 2006 ‐ Current Dahls' Foods ‐ Des, IA

Oversee activities directly related to making products or providing services.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Set tables with clean linens, condiments, or other supplies.

Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

Clean up spilled food or drink or broken dishes and remove empty bottles and trash.

Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.

Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.

Carry trays from food counters to tables for cafeteria patrons.

Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.

Replenish supplies of food or equipment at steam tables or service bars.

Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.

Run cash registers.

Customer Service Representative Feb 2002 ‐ Aug 2006 PRC ‐ Des Moines, IA

Resolve customer complaints regarding sales and service.

Determine price schedules and discount rates.

Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

Monitor customer preferences to determine focus of sales efforts.

Waitress/Cook/Bartender Jan 1990 ‐ Apr 2000 Helen and Pats' Restaurant ‐ Des Moines, IA

Oversee activities directly related to making products or providing services.

Accept payment from customers, and make change as necessary.

Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.

Clean and organize eating, service, and kitchen areas.

Notify kitchen personnel of shortages or special orders.

Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.

Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.

Relay food orders to cooks.

Collect and return dirty dishes to the kitchen for washing.

Perform personnel activities such as supervising and training employees.

Wash dishes, glassware, and silverware after meals.

Education