Premier Spine - Volunteer Resume Example

Anna Gonzales

XXXX XXXXXXXXX XXXXXX XXXX, Charlotte, NC 28216

Ph: XXXXXXXXXXXX

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Professional Summary

Currently seeking to obtain employment with a company I can grow with. Among being self-motivated, I sustain great work ethic and am looking to utilize my skills, having 7 years of customer service experience. I rise above a good challenge and I welcome any new opportunities. With the skill set that I've acquired through many years of hard work, I believe that when given the chance to do so, I would serve as a great asset to any employer.

Skills

Exceptional customer service
Active listening

Coordination
Active learning

Education and Training
Clerical

Attention to detail
Thrives under pressure

Fast and efficient worker
Strong communication

Dedicated team player
Effective multi-tasker

Experience

Volunteer Feb 2014－Apr 2014 Premier Spine, Pain and Rehabilitation － Charlotte, NC

Interview patients or their representatives to identify problems relating to care.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at office or clinic.
Schedule appointments for patients.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Show patients to examination rooms and prepare them for the physician.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Record patients' medical history, vital statistics, or information such as test results in medical records.

Server Apr 2012－Nov 2013 Delta's Restaurant － Charlotte, NC

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Total checks, present them to customers, and accept payment for services.
Take orders from patrons for food or beverages.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Bartender/Server Aug 2011－Dec 2011 Aquavina Steak and Seafood Restaurant － Charlotte, NC

Serve snacks or food items to customers seated at the bar.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Clean bars, work areas, and tables.
Take beverage orders from serving staff or directly from patrons.
Serve wine, and bottled or draft beer.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Check identification of customers to verify age requirements for purchase of alcohol.
Collect money for drinks served.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Prepare checks that itemize and total meal costs and sales taxes.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Escort customers to their tables.