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Henry Ford West Bloomfield Hospital - Volunteer Resume Example

Ethan Davis
XXXX XXXXXXXXX XXXXXXXX, West Bloomfield, MI 48322
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary:

Retired, service-oriented individual with 20+ years background in a variety of healthcare related organizations, Core competencies include excellent communication skills, extensive knowledge of healthcare delivery systems, and good knowledge of medical terminology. Seeking part-time employment for next 3-5 years.

Skills:
  • Customer and Personal Service
  • Critical Thinking
  • Coordination
  • Complex Problem Solving
  • Judgment and Decision Making
  • Computers and Electronics
  • Operations Analysis
  • Service Orientation
  • Operation Monitoring
  • Administration and Management
Experience:
Volunteer Sep 2014Present Henry Ford West Bloomfield Hospital West Bloomfield, MI Assisted registration area of Women's Breast Care Clinic with escorting patients to mammography changing and waiting areas.  Attended physician/patient office visits to ensure patient safety and/or comfort.
Volunteer Jun 2013Sep 2014 Henry Ford West Bloomfield Hospital West Bloomfield, MI Assisted outpatient pharmacy with discharge prescription patient deliveries, contacting patients for automated maintenance drug renewal program and prescription pickup reminders, maintenance of over the counter inventory/stock.
Medicare Operations Dec 2011Apr 2013 Molina Healthcare of MIchigan Troy, MI Coordinated activities for the Medicare program for the Michigan subsidiary of large national health plan.  Responsibilities included facilitation of Medicare plan activities with corporate and local plan functional areas and development of planning and implementation activities for membership growth and health plan quality.
Operations Management Jul 2004Sep 2011 The Action Benefits Company Southfield, MI Coordinated internal operations for large Managing Agent for Blue Cross Blue Shield of Michigan and Blue Care Network.  Responsibilities included providing direction to operational teams including new business sales/pre-underwriting unit, annual benefit renewal processing team, and customer service call center.
Contractor/Consultant Apr 2001Jul 2004 St. John Providence Health System Warren, MI Provided consulting services on a contract basis to the Patient Financial Services department in a large multi-hospital system.  Responsibilities included reduction of hospital accounts receivable through focused payer initiatives, process improvement, and claim denial management.
Operations Administration May 1989Mar 2001 SelectCare, Inc. Troy, MI Coordinated activities for Claims Administration and Member Services Departments of large health plan in southeast Michigan. 
Education:
Bachelor of Science : Pharmacy Wayne State University Detroit, MI
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Resume Details

This is a real resume for a Volunteer in West Bloomfield, Michigan with experience working for such companies as Henry Ford West Bloomfield Hospital, Molina Healthcare Of Michigan, The Action Benefits Company. This is one of the hundreds of Volunteer resumes available on our site for free. Use these resumes as templates to get help creating the best Volunteer resume.

Previous Companies:

  • Henry Ford West Bloomfield Hospital
  • Molina Healthcare of MIchigan
  • The Action Benefits Company

Previous Job Positions:

  • Volunteer
  • Medicare Operations
  • Operations Management
  • Contractor
  • Consultant

Schools:

  • Wayne State University

Level of Education:

  • Bachelor of Science

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