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Hastings Entertainment - Video Department Manager Resume Example

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Madison Rivera
  • XXX X XXXX XXXXXXX, Russellville, AR 72801
  • H: XXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Hard working Video Department Manager who drives high sales in both slow and busy shifts. Friendly and Outgoing with background in Food Service and Sales. Motivated leader with strong organizational and prioritization abilities, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Maintains an orderly and neat store floor at all times.

Skills
  • Administration and Management
  • Active Listening
  • Reading Comprehension
  • Customer and Personal Service
  • Critical Thinking
  • Social Perceptiveness
  • Coordination
  • Active Learning
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
  • Management of Personnel Resources
  • Persuasion
  • Clerical
  • Sales and Marketing
  • Management of Financial Resources
  • Telecommunications
  • Troubleshooting
  • Food Production
  • Production and Processing
  • Instructing
  • Personnel and Human Resources
Experience
Video Department Manager, 02/2015 to Present
Hastings Entertainment Russellville, ar
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, organization officials, and staff members as necessary.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Barista, 11/2014 to 01/2015
Hastings Entertainment Russellville, ar
  • Serve prepared foods, such as muffins, biscotti, or bagels.
  • Stock customer service stations with paper products or beverage preparation items.
  • Weigh, grind, or pack coffee beans for customers.
  • Order, receive, or stock supplies or retail products.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Demonstrate the use of retail equipment, such as espresso machines.
  • Clean or sanitize work areas, utensils, or equipment.
  • Wrap, label, or date food items for sale.
  • Take out garbage.
  • Take customer orders and convey them to other employees for preparation.
  • Set up or restock product displays.
  • Receive and process customer payments.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Clean service or seating areas.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Food Service Managers, 11/2012 to 09/2014
Oak Tree Bistro Russellville, ar
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with other managers, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Help determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Direct non-merchandising departments of businesses, such as advertising.
  • Plan store layouts or design displays.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Take dining reservations.
Server, 04/2011 to 10/2012
Ruby Tuesday Russellville, ar
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Examine dishes to ensure that they contain required items.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Remove and stack dishes for return to kitchen after meals are finished.
  • Carry food, silverware, or linen on trays.
  • Total checks, present them to customers, and accept payment for services.
  • Determine where patients or patrons would like to eat their meals and help them get situated.
Telemarketers, 09/2010 to 04/2011
The Heritage Co Russellville, ar
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
Education
Bachelor of Science: Nursing, South University Online - Savannah, Ga
partially completed general education credits
Community Service

Volunteer, Journey Church/Media & Youth, 2010-2014
Volunteer, Adullam Youth Outreach, Jan 2014-Sept 2014

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Resume Details

This is a real resume for a Video Department Manager in Russellville, Arkansas with experience working for such companies as Hastings Entertainment, Oak Tree Bistro, Ruby Tuesday. This is one of the hundreds of Video Department Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Video Department Manager resume.

Previous Companies:

  • Hastings Entertainment
  • Oak Tree Bistro
  • Ruby Tuesday

Previous Job Positions:

  • Video Department Manager
  • Barista
  • Food Service Managers
  • Server
  • Telemarketers

Schools:

  • South University Online

Level of Education:

  • Bachelor of Science

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