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Partners HealthCare - Vice President Resume Example

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Olivia Sanchez
Professional Summary

Accomplished Health Care Executive with proven record of achievement in Revenue Cycle Operations and Physician Practice Management.  Areas of expertise include revenue cycle management, operations management, physician/hospital relations and process improvement with focus on the use of automation and technology.  A strong leader with commitment to communication and excellence, inspiring leadership and trust both with staff and customers. 

  • Strong Leadership
  • Epic Proficiency
  • Complex Problem Solving
  • Judgment and Decision Making
  • Administration and Management
  • Systems Evaluation
Vice President, Revenue Cycle Operations 03/2011 to Present
Partners HealthCare, Inc Boston, MA
  • Lead all revenue cycle functions for six acute hospitals, including Massachusetts General Hospital and Brigham and Women;s Hospital, five specialty hospitals, home health services and employed physicians.
  • Direct team responsible for gross patient service revenue of over $16 billion and cash collections of $5 billion.
  • Oversee nearly 1100 staff  across centralized patient access, coding, revenue integrity, billing, payment posting, self pay collections, training, customer service, reimbursement analysis and system support.  
  • Lead design and implementation of Epic's Revenue Cycle system.  
  • Transitioned two hospitals to Epic successfully and returned AR days to baseline in less than 6 months.
  • Lead enterprise wide ICD10 program.
  • Drive design of the charge capture processes in Epic's clinical modules.
  • Direct and coordinate department budget of $60 million to fund operations, maximize investments, and increase efficiency.
Executive Director, Professional Billing Office 09/2004 to 03/2011
Massachusetts General Physician Organization Boston, MA
  • Oversaw centralized billing functions for employed physicians of the MGPO as well as several other Partners' Physician Organizations and private physicians. 
  • Services include all aspects of revenue cycle management including functions of charge capture, coding, insurance identification, billing, payment posting, refund processing and collections. 
  • Assembled and analyzed financial reports to assure proper staffing, work flow and excellence in all areas.  
  • Improved net collection rate from 90% to 96% 
  • Reduced AR days from 50 to 30 days
Associate Director 09/1999 to 09/2004
Massachusetts General Physician Organization Boston, MA
  • Responsible for account management functions for all employed physicians of the MGPO.
  • Provide comprehensive reporting and analytics to each MGH clinical department on revenue, rejections and billing metrics.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Director 09/1992 to 09/1999
Caritas Christi HealthCare Norwood, MA
Hospital Representative 05/1991 to 05/1992
Bay State HealthCare Cambridge, MA
Sales Representative 05/1989 to 05/1991
Pfizer, Inc Boston, MA
MBA: Management May 1995 Babson College - Wellesley, MA
Bachelor of Arts: Chemistry May 1989 Assumption College - Worcester, MA
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Resume Details

This is a real resume for a Vice President in Weymouth, Massachusetts with experience working for such companies as Partners Healthcare, Inc, Massachusetts General Physician Organization. This is one of the hundreds of Vice President resumes available on our site for free. Use these resumes as templates to get help creating the best Vice President resume.

Previous Companies:

  • Partners HealthCare
  • Inc
  • Massachusetts General Physician Organization

Previous Job Positions:

  • Vice President
  • Revenue Cycle Operations
  • Executive Director
  • Professional Billing Office
  • Associate Director


  • Babson College
  • Assumption College

Level of Education:

  • MBA
  • Bachelor of Arts

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