Co Med Health Care Services - Veterans Administrator Resume Example

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Brooklyn Henderson

XXXX XX XXXXXXXXX XXXXXXX, Memphis, TN 38118

Ph: XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Friendly and enthusiastic health care worker with 9 years of specialization in pharmacy and home health most important aspect has been the people I have known to be as clients and patients. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

- Customer and Personal Service
- Administrative support
- Adeptly handles administrative matters such as screening calls, managing calendars, planning meetings, travel arrangements, composing documents, and organizing offices for efficiency.
- Effective and tactful communication skills.
- Able to interact with all levels of staff
- Maintains the highest level of confidentiality.
- Diplomacy in handling sensitive issues
- Reading Comprehension
- Speaking
- Critical Thinking
- Clerical

Experience

Veterans Administrator Jan 2014－Present Co-Med Health Care Services － Memphis, TN

Manage staff, preparing work schedules and assigning specific duties.
Manage inter-office Department of Veteran Affairs account
Insure that all veterans have in home care on daily basis
Insurance and billing
Monthly spot check

Manage and maintain executives' schedules.

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

Answer phone calls and direct calls to appropriate parties or take messages.

Process payroll information.

Greet visitors and determine whether they should be given access to specific individuals.

Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

File and retrieve corporate documents, records, and reports.

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

Certified Pharmacy Technician Jul 2012－Jan 2014 Wal-Greens Pharmacy － Memphis, TN

Receive written prescription or refill requests and verify that information is complete and accurate.
Establish or maintain patient profiles, including lists of medications taken by individual patients.
Answer telephones, responding to questions or requests.
Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
Prepare and process medical insurance claim forms and records.
Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
Operate cash registers to accept payment from customers.

Certified Pharmacy Technician Oct 2010－Jul 2012 Accredo Health Group － Memphis, TN

Answer telephones, responding to questions or requests.

Prepare and process medical insurance claim forms and records.

Maintain and merchandise home healthcare products or services.
Researched alternative drug for patients taking similar medications.
Received direct doctor calls for prescriptions
Researched patient drug overuse.

Certified Pharmacy Technician Aug 2006－Oct 2010 Wal-Greens Pharmacy － Memphis, TN

Establish or maintain patient profiles, including lists of medications taken by individual patients.

Supply and monitor robotic machines that dispense medicine into containers and label the containers.

Maintain proper storage and security conditions for drugs.

Answer telephones, responding to questions or requests.

Mix pharmaceutical preparations, according to written prescriptions.

Prepare and process medical insurance claim forms and records.

Education

Certified Pharmacy Technician : Phamacy Jun 2006 Pharmacy Technician Certification Board － Memphis, Tn

High School Diploma : General Education May 2004 Ridgeway High School － Memphis, TN

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Certified Pharmacy Technician

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Co Med Health Care Services - Veterans Administrator Resume Example

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