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Xerox - Verizon Care Rep Resume Example

Matthew Harris
XXXXX XXXXX XX, sunland park, NM 88063
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary:

Goal-oriented individual dedicated to high levels of customer satisfaction and meeting aggressive business goals. motivated and adaptable with specialized knowledge in customer relations and sales

Skills:
  • Sales and Marketing
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • English Language
  • Critical Thinking
  • Reading Comprehension
  • Social Perceptiveness
  • Negotiation
  • Complex Problem Solving
  • Active Learning
  • Time Management
  • Coordination
  • Mathematics
  • Judgment and Decision Making
  • Computers and Electronics
  • Management of Personnel Resources
  • Persuasion
  • Psychology
  • Learning Strategies
  • Telecommunications
  • Troubleshooting
  • Medicine
Experience:
verizon care rep Nov 2013 －Feb 2014 xerox Lacey, WA Determine charges for services requested, collect deposits or payments, or arrange for billing
Refer unresolved customer grievances to designated departments for further investigation
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
sales rep May 2013 －Nov 2013 west solutions Elpaso, TX Locate and contact potential clients to offer advertising services
Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising
csr representative Jul 2012 －Nov 2013 alorica Elpaso , TX Check to ensure that appropriate changes were made to resolve customers' problems
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
infantry Jul 2008 －May 2012 US ARMY Elpaso, TX
  • Manage staff, preparing work schedules and assigning specific duties.
  • Implement MOS policies, goals, objectives, and procedures,
  • Maintain personal discipline
  • Maintain weapons systems
  • Maintain vehicles and all equipment
Education:
Select Your Degree : Associates/medical assisting Oct 2012 vista college Elpaso , TX
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Resume Details

This is a real resume for a verizon care rep in sunland park, New Mexico with experience working for such companies as Xerox, West Solutions, Alorica. This is one of the hundreds of verizon care rep resumes available on our site for free. Use these resumes as templates to get help creating the best verizon care rep resume.

Previous Companies:

  • xerox
  • west solutions
  • alorica

Previous Job Positions:

  • verizon care rep
  • sales rep
  • csr representative
  • infantry

Schools:

  • vista college

Level of Education:

  • Select Your Degree

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