xerox - verizon care rep Resume Example

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Matthew Harris

XXXXX XXXXX XX, sunland park, NM 88063

Ph: XXXXXXXXXX

XXXXXXXXXXXXXXXXXX

Professional Summary:

Goal-oriented individual dedicated to high levels of customer satisfaction and meeting aggressive business goals. motivated and adaptable with specialized knowledge in customer relations and sales

Skills:

Sales and Marketing
Customer and Personal Service

Speaking
Active Listening

English Language
Critical Thinking

Reading Comprehension
Social Perceptiveness

Negotiation
Complex Problem Solving

Active Learning
Time Management

Coordination
Mathematics

Judgment and Decision Making
Computers and Electronics

Management of Personnel Resources
Persuasion

Psychology
Learning Strategies

Telecommunications
Troubleshooting

Medicine

Experience:

verizon care rep Nov 2013 －Feb 2014 xerox Lacey, WA Determine charges for services requested, collect deposits or payments, or arrange for billing
Refer unresolved customer grievances to designated departments for further investigation
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers

sales rep May 2013 －Nov 2013 west solutions Elpaso, TX Locate and contact potential clients to offer advertising services
Prepare and deliver sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising

csr representative Jul 2012 －Nov 2013 alorica Elpaso , TX Check to ensure that appropriate changes were made to resolve customers' problems
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

infantry Jul 2008 －May 2012 US ARMY Elpaso, TX

Manage staff, preparing work schedules and assigning specific duties.

Implement MOS policies, goals, objectives, and procedures,
Maintain personal discipline
Maintain weapons systems
Maintain vehicles and all equipment

Education:

Select Your Degree : Associates/medical assisting Oct 2012 vista college Elpaso , TX

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Sales Rep Infantry

Resume Details

This is a real resume for a verizon care rep in sunland park, New Mexico with experience working for such companies as Xerox, West Solutions, Alorica. This is one of the hundreds of verizon care rep resumes available on our site for free. Use these resumes as templates to get help creating the best verizon care rep resume.

                                        Previous Companies:
                                        xerox
west solutions
alorica

                                

                                        Previous Job Positions:
                                        verizon care rep
sales rep
csr representative
infantry

                                

                                        Schools:
                                        vista college

                                        Level of Education:
                                        Select Your Degree

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