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Etech - Verizon Resume Example

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Harper Bailey
XXX XX XXXX, Rusk, TX 75785
Professional Summary

Goal-oriented legal assistant, dedicated to high levels of customer satisfaction and meeting aggressive business goals. Excellent communication and time management skills with specialized knowledge in office management and customer service.

  • Time Management
  • Production and Processing
  • Negotiation
  • Clerical
  • Telecommunications
  • Customer and Personal Service
  • Coordination
Verizon/Web Support Agent Jan 2015Apr 2015 Etech Rusk, Tx
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Provide services to customers, such as account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Learn to operate new office technologies as they are developed and implemented.
Food Service Manager Sep 2012Oct 2014 TDCJ Tennessee Colony, Tx
  • Monitor compliance with health and fire regulations regarding food preparation, serving and building maintenance in dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality.
  • Coordinate assignments of offenders to ensure economical use of food and timely preparation.
  • Monitor budgets and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule offenders hours and assign duties.
  • Establish standards for personnel performance
  • Plan menus and food utilization based on anticipated number of officers and offenders on a daily basis.
  • Keep records required by government agencies regarding sanitation and food subsidies when appropriate.
  • Organize and direct officers and offenders training programs, resolve personnel problems, hire new offenders and evaluate officers and offenders performance
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Estimate food  and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Arrange for equipment maintenance and repairs, coordinate a variety of services such as waste removal and pest control.
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
  • Establish and enforce nutritional standards for dining establishments based on accepted industry standards.
  • Maintain security of offenders
  • Updated policy and procedures when necessary 
  • Counted offenders with accordance to TDCJ policy and procedure.
  • Supervised officers and offenders in preparation of meals.
Assistant/Coach Jul 1996Jun 2012 T's Tumbling Rusk, Tx
  • Provide training direction, encouragement and motivation to prepare students for competitive events.
  • Plan, organize, and conduct practice sessions.
  • Explain and enforce safety rules and regulations.
  • Plan and direct physical conditioning programs that will enable students to achieve maximum performance.
  • Evaluate students skills and review performance records to determine their fitness and potential in a particular area of athletics.
  • Monitor students use of equipment to ensure safe and proper use.
  • Adjust coaching techniques, based on the strengths and weaknesses of each child.
  • Keep abreast of changing rules, techniques, technologies, and philosophies relevant to their sport.
  • Develop and arrange competition schedules and programs.
  • Plan strategies and choose team members for individual positions on the competitive cheer squad.
  • Analyze the strengths and weaknesses of every student.
  • Contact the parents of the All Star teams to provide information and answer questions.
  • Coordinate travel arrangements and travel with team to away contests.
  • Explain and demonstrate the use of sports and training equipment, such as trampolines, uneven bars and balance beam.
  • Oversee the development and management of the sports program budget and fundraising activities.
  • Arrange and conduct sports-related activities, such as training camps, skill-improvement courses, clinics, and pre-season try-outs.
  • Supervise and work with extended coaching staff.
  • Counsel students on athletic and personal issues.
  • Select, acquire, store and issue attire and other materials as necessary.
  • Designed an All Star contracts and insured documents were up to date and signed by parents
  • Recorded all tuition payments made by students
  • Took all trophy orders and ensured orders were filled in the appropriate manner
  • Assigned students to the appropriate classes
  • Scheduled maintenance when necessary
  • Organized every students contract based on gym classes and All Star/Dance 
  • Organized and maintained past due balances, requested payment by letter, via email or phone call
  • Late payments with a substantial amount due, scheduled a small claims action which in fact won every case due to having the contract signed by the parent and all necessary paperwork.

Sergeant Training Nov 2012 TDCJ Huntsville, Tx Certificate in Ethics, 2014
TDCJ award: Best Food Service Dept. In the region 2013
Legal Assistant Technology : Legal Dec 2003 Trinity Valley Community College Palestine, Tx
Conversational Sign Language Aug 2002 Tyler Junior College Tyler, Tx
Bank Teller Training Dec 1996 Trinity Valley Community College Palestine , Tx
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Resume Details

This is a real resume for a Verizon in Rusk, Texas with experience working for such companies as Etech, Tdcj, Ts Tumbling. This is one of the hundreds of Verizon resumes available on our site for free. Use these resumes as templates to get help creating the best Verizon resume.

Previous Companies:

  • Etech
  • TDCJ
  • Ts Tumbling

Previous Job Positions:

  • Verizon
  • Web Support Agent
  • Food Service Manager
  • Assistant
  • Coach


  • TDCJ
  • Trinity Valley Community College
  • Tyler Junior College

Level of Education:

  • Legal Assistant Technology

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