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Department Of Employment Services - Unemployment Claims Exaimer Trainee Leap Intern Resume Example

Nora Butler
XXXX XXX XXXXXX XX, Washington, DC 20001
Professional Summary
Highly motivated administrative professional with experience in front desk and back office support. Skilled at developing positive relationships with customers, employees and vendors. Offer exceptional levels of business integrity and confidentiality combined with dependability, hard work, resourcefulness and a willingness to learn new tasks.

Microsoft Office Suite

Unemployment Claims Exaimer Trainee- L.E.A.P. Intern Aug 2015Present Department of Employment Services Washington, DC Greeted customers and provided instructions and directions to services as needed.
Completed one-month training for claims filing for unemployed District residents.
Learned policies and procedures for processing DC Unemployment Benefits.
Faxed critical documents from job seekers to UI Department's Adjudication.
Used customer service skills to call job seekers to encourage them to utilize services at AJC.
Leasing Administrator May 2010Aug 2013 Dittmar Company Arlington, VA Greeted prospective residents, complete guest cards (via the telephone and in-person visits).
Verified tenant background and credit information via credit bureaus and other property management companies.
Prepared final leasing contract for new residents.
Collected deposits and insured timely rental payments for over 490 apartment units.
Ensured the “model” apartments and target apartments were ready for showing.
Trained new and incoming leasing consultants.
Obtained quarterly market survey information.
Developed and maintained first class customer service relationships with prospects and residents.
Managed and resolved resident concerns.
Monitored outstanding work orders and communicated with maintenance staff to ensure timely response.
Ordered office supplies, and maintained inventory.
Customer Service Representative Jan 2009Apr 2010 Allstate Washington, DC Provided customer service to potential and current All State Customers.
Responded to all customer inquiries by phone and email.
Processed weekly cancellation and renewal audits.
Prepared proof of coverage documents for home and automobile insurance.
Produced monthly mass mailings to solicit new business.
Maintained an electronic filing system of customer records.
Completed office supply orders and inventory.
Receptionist Apr 2007Oct 2007 Metropolitan Engineering, Inc. Washington, DC Managed a multi-line switchboard and responded to routine inquiries and routed calls.
Input contract data in Excel spreadsheet format.
Ordered office supplies and maintained sufficient inventory.
Perused 35 employees' timesheets for billing accuracy through QuickBooks systems.
Medical Billing and Coding Certification Jun 2014 Medtech College - Washington D.C. Campus Washington, DC
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Resume Details

This is a real resume for a Unemployment Claims Exaimer Trainee LEAP Intern in Washington, District of Columbia with experience working for such companies as Department Of Employment Services, Dittmar Company, Allstate. This is one of the hundreds of Unemployment Claims Exaimer Trainee LEAP Intern resumes available on our site for free. Use these resumes as templates to get help creating the best Unemployment Claims Exaimer Trainee LEAP Intern resume.

Previous Companies:

  • Department of Employment Services
  • Dittmar Company
  • Allstate

Previous Job Positions:

  • Unemployment Claims Exaimer Trainee LEAP Intern
  • Leasing Administrator
  • Customer Service Representative
  • Receptionist


  • Medtech College - Washington D.C. Campus

Level of Education:

  • Medical Billing and Coding Certification

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