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Americorp - Tutor Resume Example

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Christopher Lopez
XXXX XXXXXXXXXX XXX XXXX X XXXX , Minneapolis , MN 55413 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXX
Professional Summary

Enthusiastic,reliable,team oriented Customer Service Associate who thrives in high-volume call center settings. Adept at addressing and resolving customer complaints. Familiar with a variety of phone and data management systems. Motivated to provide customers with positive rapport and solutions to build loyalty to the company brand.

Skills
  • Microsoft Office Suite knowledgeable
  • Strong work ethic
  • Organized and efficient
  • Clear communicator
  • Active listener
  • Professional demeanor
  • Multi-line phone operations
  • Customer relations oriented
Experience
Tutor 10/2010 to 09/2014
Americorp/Readingcorp Minneapolis, MN
  • Improved development of sensory/perceptual memory, cognition, and language through the use of special educational strategies and techniques.
  • Coordinated after school programs with several teachers in an effort to prepare students with ESOL needs.
  • Actively served on Think Small Commitee which helped to benefit of receiving funding for all day Kindergarten..
  • Devised and implemented daily lesson plans for up to 20 students.
  • Tailored singular educational curriculum to encompass a wide-range of students' learning styles and capabilities.
Customer Service 05/2004 to 05/2009
Comcast Saint Paul, MN
  • Interfaced with customers to resolve billing issues.
  • Responded to and resolved customer complaints.
  • Increased revenue by up-selling additional products.
  • Explained terms of service to customers.
  • Fielded approximately 50-100 customer calls a day.
Customer service 08/1995 to 08/2003
Rivertown Trading/Target Corporation Saint Paul, MN
  • Provided custom gift-wrapping services to clients.
  • Introduced additional items to customer such as gift cards.
  • Responded to and resolved customer complaints.
  • Provided supplementary sales support during busy holiday seasons.
  • Liaised with sales, marketing, and administrative teams to establish and implement customer service policies.
  • Adapted sales pitch to a wide range of customer tastes.
  • Received glowing reviews from customers and supervisors alike.
Education
Saint Paul College - Continuing to pursue a degree in Education in the coming year.
Currently has college credits in Marketing and Business. General Studies.
Expected graduation date: Summer of 2016.
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Resume Details

This is a real resume for a Tutor in Minneapolis, Minnesota with experience working for such companies as Americorp, Readingcorp, Comcast. This is one of the hundreds of Tutor resumes available on our site for free. Use these resumes as templates to get help creating the best Tutor resume.

Previous Companies:

  • Americorp
  • Readingcorp
  • Comcast

Previous Job Positions:

  • Tutor
  • Customer Service

Schools:

  • Saint Paul College

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