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Pulaski Tickets And Tours - Travel Agent Resume Example

Zoe Jenkins
XX XXX XXX, Orwell, NY 13426
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Service-oriented and organized individual with 10 plus years of customer service exoerience. Handles tasks with accuracy and efficiency.  Looking for a local career at a company with a promising future.

Skills:
  • Active Listening
  • Speaking
  • Customer and Personal Service
  • Service Orientation
  • English Language
  • Coordination
  • Active Learning
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
  • Clerical
  • Computers and Electronics
  • Telecommunications
  • Organization
Experience:
Travel Agent Jul 2009Present Pulaski Tickets and Tours Pulaski, NY
  • Collect payment for transportation and accommodations from customer.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using calculator and computer.
  • Book transportation and hotel reservations, using computer terminal or telephone.
  • Confer with customers by telephone or in person to provide information about products or services.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Set up and manage paper or electronic filing systems.
  • Operate office equipment, such as fax machines, copiers, or phone systems.
  • Maintain scheduling and event calendars.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Arrange conference, meeting, or travel reservations for office personnel.
Bartender & Waitress Oct 2006Feb 2009 Cedar Pines Osceola, NY
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Balance cash receipts.
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Store food in designated containers and storage areas to prevent spoilage.
  • Load dishes, glasses, and tableware into dishwashing machines.
  • Vacuum dining area and sweep and mop kitchen floor.
  • Serve food and drinks to customers and collect money.
Waitress/Supervisor Apr 2004Nov 2008 Sandy Creek Diner Sandy Creek, NY
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Complete time sheets showing employees' arrival and departure times.
  • Distribute and collect timecards each pay period.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
Education:
High School Diploma Jun 2010 Sandy Creek High School Sandy Creek, NY
Associate of Arts Dec 2004 SUNY Oswego & Jefferson Community College NY
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Resume Details

This is a real resume for a Travel Agent in Orwell, New York with experience working for such companies as Pulaski Tickets And Tours, Cedar Pines, Sandy Creek Diner. This is one of the hundreds of Travel Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Travel Agent resume.

Previous Companies:

  • Pulaski Tickets and Tours
  • Cedar Pines
  • Sandy Creek Diner

Previous Job Positions:

  • Travel Agent
  • Bartender & Waitress
  • Waitress
  • Supervisor

Schools:

  • Sandy Creek High School
  • SUNY Oswego & Jefferson Community College

Level of Education:

  • High School Diploma
  • Associate of Arts

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