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Popeyes - Training Store Manager Resume Example

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XXXX XXXXX XX , St. Louis , MO 63114
Home: XXXXXXXX - XXXXXXXXXXXXXXXXXXXXX
Olivia Sanchez
Summary

Accomplished and energetic manager with a solid history of achievement in the food and hospitality industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include excellent communication, time management and exceptional customer service.

Skills
  • Time Management
  • Administration and Management
  • Critical Thinking
  • Customer and Personal Service
Experience
03/2013 to Present
Training Store Manager Popeyes - Saint Louis, MO
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
03/2011 to 06/2013
General and Operations Manager Steak'n'shake - Saint Louis, MO
  • Explain goals, policies, or procedures to staff members.
  • Complete and maintain records such as state-required documents, tracking documents, or product inventories.
  • Interview and hire new employees.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Plan store layouts or design displays.
01/2009 to 01/2011
Senior Collector FAMS - St. Charles, MO
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Negotiate credit extensions when necessary.
01/2006 to 08/2009
Store Manager Wendy's - St. louis, MO
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Keep records of purchases, sales, and requisitions.
06/2004 to 01/2008
Store Manager Aldi's - Saint Louis, MO
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
Education
01/1997
Mass Communications
University of Maryland - Okinawa Japan -
Language
Bilingual English/Spanish
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Resume Details

This is a real resume for a Training Store Manager in St. Louis, Missouri with experience working for such companies as Popeyes, Steaknshake, Fams. This is one of the hundreds of Training Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Training Store Manager resume.

Previous Companies:

  • Popeyes
  • Steaknshake
  • FAMS

Previous Job Positions:

  • Training Store Manager
  • General and Operations Manager
  • Senior Collector
  • Store Manager

Schools:

  • University of Maryland - Okinawa Japan

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