WFG - Training Associate Resume Example

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Christopher Lopez
XXXX XXXXXXXXX XXXXXX, Los Angeles, CA 90022
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented cahier with 5 year background in costumer service. Core competencies include always giving the costumer a good service, dealing with major problems when system fails and saving my employer time and money as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Mathematics
  • Active Listening
  • Speaking
  • Service Orientation
  • English Language
  • Sales and Marketing
  • Monitoring
  • Judgment and Decision Making
  • Coordination
  • Active Learning
  • Management of Personnel Resources
Experience
Training Associate Dec 2014Present W.F.G Santa Fe Springs, CA
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Cashier Sep 2010Present EDCO Stations Los Angeles, CA
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Independent Bussines Owner Jun 2007Sep 2010 AMWAY GLOBAL Los Angeles, CA
  • Solicit sales of new or additional services or products.
  • Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
  • Provide clients with estimates of the costs of advertising products or services.
  • Provide clients with estimates of the costs of advertising products or services.
  • Locate and contact potential clients to offer advertising services.
Education
Sociology East Los Angeles Community College Monterey Park, CA
Languages
English, Spanish
Additional Information
Life license with the State of California. Management skills.

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About this resume

Training Associate FROM Los Angeles , California RESUME

This is a resume for a Training Associate in Los Angeles, California with experience working for such companies as WFG and EDCO Stations. The grade for this resume is 0 and is one of hundreds of Training Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Training Associate resume.

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School Attended
East Los Angeles Community College