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Harris Bank - Training and Development Specialists Resume Example

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Avery Ward
XXX XXXXXXXXXX XXXXX, Joliet, IL 60431
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Manager with a solid history of achievement in lockbox data processing and risk management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, execution and monitoring.

Seasoned manager with more than 20 years of experience in fast-paced Insurance and Banking environment. Excellent communication and prioritization skills. Track record of achieving exceptional results in high risk processing.

Outgoing manager offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in data processing and risk management

Skills
  • Active Listening
  • Speaking
  • Critical Thinking
  • Judgment and Decision Making
  • Reading Comprehension
  • Customer and Personal Service
  • Monitoring
  • Complex Problem Solving
  • Coordination
  • Negotiation
  • Writing
  • Management of Personnel Resources
  • Time Management
  • Persuasion
  • Instructing
  • Operation Monitoring
  • Quality Control Analysis
  • Production and Processing
Experience
Training and Development Specialists Aug 1995Dec 2009 Harris Bank Chicago, IL
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Plan, direct, or coordinate the activities of workers in branches, and satellite offices.
  • Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
  • Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
  • Oversee the flow of cash or financial instruments.
  • Review collection reports to determine the status of collections and the amounts of outstanding balances.
  • Prepare operational or risk reports for management analysis.
  • Evaluate financial reporting systems, accounting or collection and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.
  • Plan, direct, and coordinate risk and insurance programs of establishments to control risks and losses.
  • Recruit staff members and oversee training programs.
  • Evaluate data pertaining to costs to plan budgets.
  • Analyze and classify risks and investments to determine their potential impacts to the bank.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Develop alternative training methods if expected improvements are not seen.
  • Monitor, evaluate, or record training activities or program effectiveness.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
  • Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Processor Mar 1989Aug 1995 Aetna Insurance Naperville, IL
  • Check completed work for spelling, grammar, punctuation, and format.
  • Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
  • File and store completed documents on computer hard drive or disk, and/or maintain a computer filing system to store, retrieve, update and delete documents.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Maintain logs of activities and completed work.
Education
Associate of Arts : Business May 1999 Joliet Junior College Joliet, IL
Community Service

Volunteer, Harvey Brooks Foundation 2007-Current
Chaplain worker for the Stateville Department of Corrections 2011-Current

Affiliations
Board Member, Harvey Brooks Foundation 2011-2014
Awards

Employee of the Month, Aetna Insurance

Top Performer, Management, Harris Bank 
District Missionary of the year
Toastmaster Bronze

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Resume Details

This is a real resume for a Training and Development Specialists in Joliet, Illinois with experience working for such companies as Harris Bank, Aetna Insurance. This is one of the hundreds of Training and Development Specialists resumes available on our site for free. Use these resumes as templates to get help creating the best Training and Development Specialists resume.

Previous Companies:

  • Harris Bank
  • Aetna Insurance

Previous Job Positions:

  • Training and Development Specialists
  • Processor

Schools:

  • Joliet Junior College

Level of Education:

  • Associate of Arts

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