Cracker Barrel - Trainer and Server Resume Example

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Sebastian Green

XX XXXXXXXX XX, Clayton, NC 27520

XXXXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Summary

Motivated customer service specialist with over 4 years retail experience in a fast-paced, team-based environment. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Skilled trainer and server with experience in the casual dining industry. Familiar with POS systems.

Skills

Experience

Trainer and Server Feb 2015－Present Cracker Barrel Garner, NC

Stuff East Islip, NY

Trainer and Server Dec 2007－Jan 2014 Chili's Bar and Grill Garner

Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Developed reputation as an efficient service provider with high levels of accuracy.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Served as the main liaison between customers, management and sales team.
Maintained cleanliness and presentation of stock room and production floor.
Operated a POS system to itemize and complete an average of number customer purchases.

Trainer/server Feb 2014－Present Cracker Barrel Garner, NC

Described product to customers and accurately explained details and care of merchandise.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Assisted customers with food selection, inquiries and order customization requests.
Served as the main liaison between customers, management and sales team.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Recommended alternative items if product was out of stock.

Education

Associate of Arts: Liberal arts and Science May 2007 Suffolk Community College Liberal arts and Science 533 College Rd selden NY 11784 Continuing education in Criminal Justice and Adminstration.

Food Safe Certified and Trainer Cirtified

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Resume Details

This is a real resume for a Trainer and Server in Clayton, North Carolina with experience working for such companies as Cracker Barrel, Chilis Bar And Grill. This is one of the hundreds of Trainer and Server resumes available on our site for free. Use these resumes as templates to get help creating the best Trainer and Server resume.

                                        Previous Companies:
                                        Cracker Barrel
Chilis Bar and Grill

                                

                                        Previous Job Positions:
                                        Trainer and Server
Stuff
Trainer
server

                                

                                        Schools:
                                        Suffolk Community College

                                        Level of Education:
                                        Associate of Arts
Food Safe Certified and Trainer Cirtified

                                

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