MTM Lake - Tp Help Desk Specialist Resume Example

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Victoria Ramirez
XXX XXXXX XXXX XX, O'Fallon, MO 63368
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Summary
Self motivated,Detailed oriented,Learning new ways of doing a process or taught something new just broadens my horizon.
I am a fast learner,great investigation skills,and good attention to detail.
Skills
  • Excel. Word, Outlook
  • AS400 Data entry Medical Supply Terminology
  • Multi-line phone system Investigation Product knowledge
  • Phone etiquette Accounts payable SAP
  • Distribution
  • Work with transportation providers to arrange next flight's out for critical implants and instruments for surgery.
Experience
Tp Help Desk Specialist Oct 2014Present MTM Lake St Louis, MO
  • Help Transportation providers with the online access how to up load claims for payment, check on credentials to see why they may have been rejected or not approved.
  • Turn back trips for transportation providers who are not able to assist with them. Reset the trips if they have to be canceled out and put is a escalation status for providers to be found to transport the member
  • Calculate Dead head and or Matrix pricing.
  • Issue track Network reps and or credentialing for transportation provider for assistance.
Credentialing Specialist May 2014Present MTM, Inc Lake St Louis, MO
  • Check Background Checks for any Felonies, Elderly abuse, Child abuse, etc.
  • Driving Records.
  • Check the National Sex Offender's list.
  • CPR ,First Aid, and other credentials needed in order to transport members for MTM
Customer Service Representative Jan 2009Jan 2013 Aesculap Hazelwood Mo
  • Process Set Requests for procedures Utilize my investigative skills to find product that is not in house Product distributions from field rep to field rep Conduct res*earch to find out if and why a customer may need a credit and rebill Enter several different types of orders from our customers Distribution of implant set and instrument sets when a next fight out is needed.
Customer Service Representative Jan 1999Jan 2008 MMS A Medical Supply Company Earth City, MO
  • Head of the Master Distribution Program Lead CSR representative for Medi-Cal Handled over 300 customers In charge of EDI Customers Designed bids for new and current customers.
Customer Service Representative Jan 1997Jan 1999 The Burrows Company Earth City Mo
  • Answer Multi-line phone system Pay Freight bills Aided accounts payables department when needed Entered Customer Service orders Entered Drop Shipments Entered in to database incoming inventory.
Education
High School Diploma May 1994 Windsor High School Imperial , MO

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About this resume

Tp Help Desk Specialist FROM O'Fallon , Missouri RESUME

This is a resume for a Tp Help Desk Specialist in O'Fallon, Missouri with experience working for such companies as MTM Lake and MTM. The grade for this resume is 0 and is one of hundreds of Tp Help Desk Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Tp Help Desk Specialist resume.

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School Attended
Windsor High School