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Rv Horizons - Title Administrator Resume Example

Hunter Mitchell
XXXXX XXXXX XX, Niles, MI 49120
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Summary:
To obtain a professional position utilizing my excellent communication and customer service skills. Provides instruction and guidance to customers .  Exhibits courteous, respectful, and friendly demeanor . Applies job knowledge to processing routine transactions independently . Completes work in a timely and efficient manner. Web-based reporting tools. Retains concentration when handling multiple tasks. Takes personal responsibility for quality of work and in dealing with customer issues . Bank reconciliations . Conflict resolution

Accomplished and energetic Title Administrator, with a solid history of achievement in Implementing,processing titles & dealership contracts. 

Skills:
  • Customer and Personal Service
  • Clerical
  • Active Listening
  • Computers and Electronics
  • Critical Thinking
  • Judgment and Decision Making
  • Persuasion
  • Monitoring
  • Administration and Management
  • Transportation
Experience:
Title Administrator / Title Specialist Mar 2013May 2015 RV Horizons,Inc. Niles, MI
  • Prepared & processed mobile homes titles for various states.
  • Prepared tax documents & paid delinquent taxes for various counties, & states. 
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Complied with federal, state and company policies, procedures and regulations.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases-Rent Manager, Google Docs.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Order and dispense supplies.
Airport Operations & Customer Service Representative Sep 2012Jul 2013 SJCAA- South Bend International Airport South Bend, IN
  • Monitor, observe & review security cameras. PTZ, DVR, Fixed Cameras on Airfield, Terminal, & secured SIDA gates & ramps.
  • Dispatch Emergency & non-emergency personnel.
  • Responsible for fingerprinting & maintaining sensitive security information. Live scan, LI Identity, Bio Smart, issuing secured identity badges. Access Control.
  • Retain concentration when handling multiple tasks.
  • Responsible for opening and closing procedures.
  • Responsible for maintaining customer's privacy and identity matters.
  • Alert airport emergency services in cases of emergency or when aircraft are experiencing difficulties.
  • Maintain radio or telephone contact with adjacent control towers, terminal control units, or other area control centers to coordinate aircraft movement.
  • Review records or reports for clarity and completeness and maintain records or reports as required under federal law.
  • Operated ATC Radio, Safety Radios, Ops & Maintenance Radios, Emergency Phone System- Ready ID. Crash Phone.2- way Radio.
  • Paged & assisted Passengers & Staff. Assisted Airline Tenants.
  • 10-codes & signals, for Safety Officers, 
  • Assisted Aircrew & tenants in Parking Permits, & validation.
  • Acknowledged & processed Duress & Covert Alarms;
  • Logged Delays, cancelations, and activities at the Airport. 
  • Handled late & disgruntled passengers.
Title Administrator - Title Clerk Sep 2011Feb 2012 Basney Honda Mishawaka, IN
  • Prepared dealership contracts, completed sales & or sales contracts.
  • Prepared and implemented Dealers DMV's electronic vehicle registration (EVR) system.
  • Prepared titles and registrations for new customers 
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Complied with federal, state and company policies, procedures and regulations.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.   
  • Use computers for various applications, such as database management or word processing.                             
  • Received cash, checks, completed credit card transactions from dealers & customers.
  • Enter into record keeping systems appropriate data needed to create new title records or update existing ones.
Customer Service Representative Oct 2006Oct 2011 State Of Indiana- Mishawka BMV Mishawaka, IN
  • A variety of customer services with respect to driver services and vehicle/watercraft titles and registrations.
  • Assist other License Branch personnel with Administrative duties.
  • Process International Documents to Central Verification Homeland Security Office. 
  • Resolved customer's complaints, and requests for refunds, exchanges and/or adjustments. 
  • Received cash, checks, completed credit-card transactions, from customer's and dealers. 
  • Retain concentration when handling multiple tasks.
  • Responsible for opening and closing procedures.
  • Responsible for maintaining customer's privacy and identity matters.
  • Issued Drivers License, State issued ID. 
  • Operated the L1 Identity camera,   
  • Transmit claims for payment or further investigation.
Travel Consultant Jan 1997Jan 2004 Travelmore/CWT South Bend, IN
  • Responsible for arranging leisure and corporate travel arrangements.
  • Develop & maintain customer database on a daily basis.
  • Provide knowledgeable travel assistance via telephone, walk in customers, etc.
  • Responsible for opening and closing procedures.
  • Various accounting skills utilized including balancing daily cash flow and daily bank deposits, etc.
  • Required to multi-task, problem-solve & work under deadlines.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
Education:
Holy Cross-Spanish course Jan 1997 Indiana University South Bend, Spanish
Jan 1985 Niles Senior High School Niles, MI
Personal Information:
I have excellent communication and customer service skills. Ability to multi-task, problem solve and excellent ability to work under pressure.
Additional Information:
  • Additional Information
    Communication Skills I have excellent communication and customer service skills. Ability to multi-task, problem solve and excellent ability to work under pressure.
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Resume Details

This is a real resume for a Title Administrator in Niles, Michigan with experience working for such companies as Rv Horizons, Inc, Sjcaa South Bend International Airport. This is one of the hundreds of Title Administrator resumes available on our site for free. Use these resumes as templates to get help creating the best Title Administrator resume.

Previous Companies:

  • RV Horizons
  • Inc
  • SJCAA South Bend International Airport

Previous Job Positions:

  • Title Administrator
  • Title Specialist
  • Airport Operations & Customer Service Representative
  • Title Administrator Title Clerk
  • Customer Service Representative

Schools:

  • Indiana University
  • Niles Senior High School

Level of Education:

  • Holy Cross-Spanish course

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