Sapphire Resorts - Timeshare Sales Agent Resume Example

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Aiden Jackson
XXXX X XXXXXX XXX XXXX XXX XXXX , Las Vegas , NV 89146
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Professional Summary

Accomplished and energetic Sales/customer service representative, with a solid history of achievement in Sales and Customer Service work. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Sales and Customer Service skills.

Skills

Over  20 years customer service/sales experience. Talent for resolving customer conflict in an expedient and tactful manner.

Ability to grasp new ideas and integrate them into desired results. Excellent communication and interpersonal skills.

Ability to multi-task and balance priorities. Able to work in a timely manner, think critically, and work in a team environment.

Experience
Timeshare Sales Agent 12/2014 - Present
Sapphire Resorts - Las Vegas, NV Part Real Estate Sales professional, part Sales Professional, part Travel agent, responsible for meeting perspective timeshare owners, establishing a relationship with them during a specific time period, for the sole purpose of getting them to invest in the purchase of timeshare. 
Timeshare Sales agent 11/2013 - 11/2014
Hilton Grand Vacations - Las Vegas, NV Part Real Estate professional, part Sales professional, part Travel Agent, responsible for meeting guests, establishing a relationship during a specific time period for the sole purpose of investing in the purchase of timeshare.
Experience Coordinator 02/2012 - 11/2013
Hilton Grand Vacations - Las Vegas, NV Served as key point of contact of guests pre-arrival for their timeshare vacations. Provided information, advice and booking services for a wide variety of services, such as assistance in booking dinners, shows and excursions. Projected a professional manner with an emphasis on hospitality and guest services
Call Center Representative 08/2011 - 02/2012
Hilton Grand Vacations - Las Vegas, NV Responsible for distributing company information, and providing package timeshare tour information over the phone, in order to book vacation packages.
Client Care Coordinator 11/2009 - 08/2011
Visiting Angels - Henderson, NV Responsible for staffing clients with appropriate caregivers according to skill level, demographics, and other factors. Provided conflict resolution/ customer service with clients, and social workers. Supervised caregivers to ensure that policies and procedures are being followed, and caregiver discipline. Input new and existing client information into the computer system. Communicated changes to clients, and their families, communicating changes in client services and schedules to all caregivers, maintaining accurate daily schedules in computer, and other documentation. Reported all serious occurrences within a 24 hour period to the appropriate authorities, receiving incoming phone calls and on call care staffing.
Call Center Representative 05/2008 - 11/2009
TPL Employment Services - Las Vegas, NV Conducted over the phone client or marketing surveys in order to obtain information about the clients.
Customer Service Representative 06/2004 - 09/2007
Educational Loan Company - Las Vegas, NV Responsible for selling federal student loan consolidations to graduating college students and their parents.
Customer Service Agent 03/1996 - 09/2000
Northwest Airlines - San Diego, Ca Responsibilities included selling airline tickets performing cash and credit card transactions, checking in passengers for international and domestic flights, verifying documentation, assigning seats, providing seats, providing gate information, checking baggage, filed lost luggage claims, and getting inbound and outbound flights out according to schedule.
  • Announce arrival and departure information, using public address systems.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
Education
Certificate of Completion: Medical Assisting Nov 2009 High Tech Institute - Las Vegas, NV
Associate of Science: Administration of Justice May 2003 Southwestern College - Chula Vista, CA
Certificate of Completion: Medical Technology Oct 1985 US Naval Hospital Corps "A" School - Great Lakes , IL
Awards
#1 Volume Producer at Hilton Grand Vacations, 2nd Quarter, 2013, $802,988
#1 Volume Producer at Hilton Grand Vacations, 3rd Quarter 2013, $1,200,034
Top Producer of all new hires in sales 4th Quarter 2013, Net sales volume $286,237, VPG $3717

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About this resume

Timeshare Sales Agent FROM Las Vegas , Nevada RESUME

This is a resume for a Timeshare Sales Agent in Las Vegas, Nevada with experience working for such companies as Sapphire Resorts and Hilton Grand Vacations. The grade for this resume is 0 and is one of hundreds of Timeshare Sales Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Timeshare Sales Agent resume.

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School Attended
High Tech Institute