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TeleTech - Tier 1 prossesor Resume Example

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Brooklyn Henderson
XXXX X XX XXXXXX XX, Phoenix, AZ 85051
Professional Summary

Accomplished and energetic representative with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise includes, good communications skills, able to multi-task and ability to resolve issues in professional manner.


Ability to multi-task and meet dead lines.  Great listening and communication skills.

Able to work in a team and take lead and follow instructions to detail.

Tier 1 prossesor Jan 2015Present TeleTech Phoenix, AZ

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance for Hyundai customers
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Answer customers' questions about products, prices, availability, or credit terms.
Sales/ Customer Service Jun 2014Jan 2015 Empereon Marketing Peoria, AZ  
  • Explain products or services and prices, and answer questions from Direct TV customers.
  • Used product knowledge to persuade customers to continue with their services 
  • Figured out customer's needs , and used tools and product knowledge to figure out best deals and packages for customer & resolved any issues with their services.
High School Diploma May 2012 Copper Canyon High School Glendale, AZ Was a member of JAG Group (Jobs for Arizona Graduates)
As a member of JAG, volunteered for Toys for Tots & participated in the Christmas Angel project & provided toys for children.Completed hours of community service and put together many food drives . Was member of the school's performing choir and participated in school events.
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Resume Details

This is a real resume for a Tier 1 prossesor in Phoenix, Arizona with experience working for such companies as Teletech, Empereon Marketing. This is one of the hundreds of Tier 1 prossesor resumes available on our site for free. Use these resumes as templates to get help creating the best Tier 1 prossesor resume.

Previous Companies:

  • TeleTech
  • Empereon Marketing

Previous Job Positions:

  • Tier 1 prossesor
  • Sales
  • Customer Service


  • Copper Canyon High School

Level of Education:

  • High School Diploma

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