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Aeromar Airlines - Ticket Agent Resume Example

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Olivia Sanchez
BRONX, NY 10452
To obtain a challenging position, with progressive opportunities, so that my skills and experience may be utilized effectively thereby maximizing my potential.

Microsoft Office programs, including Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer. Knowledgeable UPS Software. Proficient in VIANSIC airline reservation software.    Active Learning and Complex Problem Solving

Ticket Agent May 2003Present Aeromar Airlines Queens, New York
Secretary/Receptionist Jun 2012Jan 2015 Ferrari Express New York, New York
  • Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
  • Track delivery progress of shipments.
  • Maintain a supply of packing materials.
  • Receive and respond to customer complaints.
  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Knowledge of UPS shipping software
Accounting Assistant Dec 2006Jun 2012 Ferrari Logistics Lawrence, New York
  • Accurately prepared bills of lading, fulfilled transportation requests and managed inventory control documents.
  • Processed information regarding personal property transportation entitlements.
  • Calculated transport information and completed bills of laden.
  • Ensured efficient operation for the receiving of imports and stock allocations.
  • Responsible for inventory controls, order fulfillment and all.
  • aspects of customer order processing and to ensure these procedures were implemented both timely and cost-effectively.
  • Ensured timely delivery adhering to account specifications.
Assistant Manager Dec 2004Nov 2005 Martinez Cosmetic Center Bronx, New York
  • Conducted all phases of office operations, organization and project coordination for maximum efficiency.
  • Responsible for payroll, inventory control and inventory fulfillment.
  • Compiled and tracked data and generated sales reports both internally and vendor specific.
  • Increased staff productivity with the promotion of improved technical skills through effective training procedures.
  • Assisted in the management of day-to-day operations for the distribution of products.
A.A: Applied Science Travel and Tourism Sep 2000 LaGuardia Community College Long Island City, New York Applied Science Travel and Tourism Introduced to all aspects of the travel industry and educated in hospitality marketing as well as being trained in airline reservation systems. RelevantCourses: Ticketing, Business, Communications, Personal Selling and Psychology.
Fluent in both English and Spanish.
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Resume Details

This is a real resume for a Ticket Agent in BRONX, New York with experience working for such companies as Aeromar Airlines, Ferrari Express, Ferrari Logistics. This is one of the hundreds of Ticket Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Ticket Agent resume.

Previous Companies:

  • Aeromar Airlines
  • Ferrari Express
  • Ferrari Logistics

Previous Job Positions:

  • Ticket Agent
  • Secretary
  • Receptionist
  • Accounting Assistant
  • Assistant Manager


  • LaGuardia Community College

Level of Education:

  • A.A

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