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State Of Texas - Texas Works Advisor Ii Resume Example

James Miller
XXX XX XXXXXX XX, San Antonio, TX 78220
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Ph: XXXXXXXXXXXX
Professional Summary
I have over 10 years of Secretarial/ Clerical Experience, and over 6 years in a Team Lead Capacity.  I am proficient in all areas of working with the public and customer service.  I have years of experience in time management and training.  I am capable and reliable and able to handle any challenge that I am faced with . 
Skills

My skills include typing 45wpm, knowledge of computer software packages such as Word, Access, Powerpoint, Outlook and Excel.  I have a number of years of experience with 10 key by sight, customer service , and experience with general office equipment such as fax machines, copy machines and scanners I also have experience with trouble shooting, time management, and critical thinking

Experience
Texas Works Advisor II / Team Lead Jan 2010Present State of Texas, Health and Human Services San Antonio , TX Duties as a Texas Works Advisor II include accurately determining eligibility for TANF, Food Stamps and or Medicaid Programs.  Interviewing clients, documenting information gathered, determining benefits, verifying case data, explaining program benefits and requirements as well as reviewing eligibility of clients for ongoing services.  In a Team Lead capacity my duties include monitoring six team members case loads, case reading for accuracy and resolving client complaints, processing over payments and restored benefits that clients are entitled to.
Medical Assistant/ Front Office Assistant Sep 2008Oct 2009 San Antonio Gastroentrology Associates San Antonio , TX As a Medical Assistant/ Front office assistant my duties included scheduling appointments and procedures, check in and check out for office visits. Verify insurance, prepare charts and obtained referrals , collect copays and balances, data entry of patient demographics.  I also worked with a number of hospitals and out patient facilities for scheduling procedures and diagnostic testing.   
Sr. Secretary Oct 2006Jul 2008 St.Philip's College San Antonio , TX As the Sr. Secretary of the Continuing Education Dept my duties included answering calls, scheduling appointments,registering new and returning students.  I ordered supplies as needed, typed memos, established and maintained a filing system, performed data entry as well as training clerks in the department.  During the Summer months participated in the Kids Summer Kamp program, interviewed instructors, maintained payments and balances , booked facilities and coordinated activities for the children ages 6-13. 
Financial Associate Jul 2005Jun 2006 Citi Bank Service Center San Antonio , TX As a Financial Associate my duties included provided customer service in a call center environment.  I worked in the Home Loan Dept which included processing requests for Home Equity Lines of Credit and Secured Loans.  I provided customer service to clients all over the world.
Ward Clerk / Receptionist Jul 2003Jul 2005 South Texas ENT Consultants San Antonio , TX As a Ward Clerk/ Receptionist my duties included managing the front office , scheduling appointments, verifying insurance for eligibility, preparing charts, obtained referrals ordered supplies as well as collected copays and balances.  Lastly, data entry of patient demographics.
Team Lead Receptionist Sep 2001Jun 2003 Women Partners in OB/GYN San Antonio , TX My duties as a Team Lead Receptionist include scheduling appointments for five doctors and a nurse practioner, verifying insurance for eligibility, prepared charts, data entry, collected copays and balances. I supervised six personnel which included processing time cards and schedules for the physicians and staff. Lastly, I trained and cross trained staff as needed. 
Mental Health Associate Jul 2000Oct 2000 San Marcos Treatment Center San Marcos , TX As a Mental Health Associate my duties included working with teenagers from the ages of 13-18 with various psychiatric diagnosis.  My daily routine consisted of teaching basic life skills to prompt and encourage the residents to achieve daily goals such as dressing and going to school .  I assisted the residents with cooking and daily activities. 
Education
Bachelor of Arts: Human Resources Dec 2014 University of the Incarnate Word San Antonio, TX
Associate of Arts: Human Resources May 2011 San Antonio College San Antonio , TX
Diploma: Medical Assistant Apr 1999 Career Point Business School San Antonio, TX
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Resume Details

This is a real resume for a Texas Works Advisor II in San Antonio, Texas with experience working for such companies as State Of Texas, Health And Human Services, San Antonio Gastroentrology Associates. This is one of the hundreds of Texas Works Advisor II resumes available on our site for free. Use these resumes as templates to get help creating the best Texas Works Advisor II resume.

Previous Companies:

  • State of Texas
  • Health and Human Services
  • San Antonio Gastroentrology Associates

Previous Job Positions:

  • Texas Works Advisor II
  • Team Lead
  • Medical Assistant
  • Front Office Assistant
  • Sr Secretary

Schools:

  • University of the Incarnate Word
  • San Antonio College
  • Career Point Business School

Level of Education:

  • Bachelor of Arts
  • Associate of Arts
  • Diploma

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