First Midwest Bank - Teller Supervisor Resume Example

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Grace Gray
XXXX XXXXXXXX XXXXX , Crest Hill , IL 60403 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Banking Supervisor with 16 years of specialization in Customer Satisfaction and Meeting Aggressive Sales goals.  Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Judgment and Decision Making
  • Complex Problem Solving
  • Time Management
  • Monitoring
  • Administration and Management
  • Strong Work Ethic
  • Self Motivated
  • Organized and Detail Oriented
Experience
Teller Supervisor 08/1998 to 08/2014
First Midwest Bank Joliet, IL
  • Resolve customer complaints or answer customers' questions regarding policies and procedure
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Develop work schedules according to budgets and workloads.
  • Oversee the flow of cash or financial instruments.
  • Monitor bank vaults to ensure cash balances are correct.
  • Provide assistance to internal or external auditors in compliance reviews.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement departmental policies, procedures, and service standards in conjunction with management.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Interpret and communicate work procedures and company policies to staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
Office Manager 09/1995 to 04/1998
Timm Electric Joliet , IL
  • Acquire, distribute and store supplies.
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Receive payment and record receipts for services.
  • File and maintain records.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Keep records of invoices and support documents.
Owner 05/1981 to 08/1991
Villa Pizzeria Mokena, IL
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Education
Classes in: Microsoft Office Joliet Junior College - Joliet, IL Completed coursework towards Classes in, 1998
High School Diploma: General May 1981 Lockport Township High School - Lockport, IL

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About this resume

Teller Supervisor FROM Crest Hill , Illinois RESUME

This is a resume for a Teller Supervisor in Crest Hill, Illinois with experience working for such companies as First Midwest Bank and Timm Electric. The grade for this resume is 0 and is one of hundreds of Teller Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Teller Supervisor resume.

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School Attended
Joliet Junior College