Search Resume Examples

M & T Bank - Teller Manager Resume Example

Ethan Davis
  • XXX XXXXXXXX XXXXX XXX X, Bel Air, MD 21014
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXX
Professional Summary

Motivated leader with strong organizational and prioritization abilities in  management operations and branch sales in a fast-paced Financial Industry.   Excellent track record in receiving exceptional results in branch audits and achieving personal & professional  aggressive business  goals. Dedicated to high levels of customer satisfaction while being passionate and motivated, with a drive for excellence.

Skills
  • Administration and Management
  • Customer and Personal Service
  • Time Management
  • Complex Problem Solving
  • Operation Monitoring
  • Sales and Marketing
  • Operation and Control
  • Judgment and Decision Making
Experience
Teller Manager, 09/2010 to Present
M & T Bank Dundalk, Md
  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
  • Monitor employees' work levels and review work performance.
  • Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
  • Cash handling, ATM & Vault, Night Drop, branch audits, wire transfers, account maintenance, 
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Oversee the flow of cash or financial instruments.
  • Prepare operational or risk reports for management analysis.
  • Recruit staff members and oversee training programs.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Prepare work schedules for staff.
Branch Sales Associate II, 04/2005 to Present
M & T Bank Baltimore , Md
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Handle customer complaints and take appropriate action to resolve them.
  • Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
  • Work with clients to identify their financial goals and to find ways of reaching those goals.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Network within communities to find and attract new business.
  • Review clients' accounts and plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
  • Manage client portfolios, keeping client plans up-to-date.
  • Contact clients periodically to determine any changes in their financial status.
  • Recommend financial products, such as stocks, bonds, mutual funds, or insurance.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Refer customers to appropriate bank personnel to meet their financial needs.
  • Execute wire transfers of funds.
  • Perform foreign currency transactions and sell traveler's checks.
Sales Associate , 10/2004 to 04/2005
Bradford Bank (temp/intern) Timonium, Md
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Examine, evaluate, or process loan applications.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Process and maintain records of customer loans.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Compute financial fees, interest, and service charges.
Teller/Customer Service, 08/1998 to 10/2004
Wachovia (Wells Fargo) Baltimore , Md
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Order a supply of cash to meet daily needs.
  • Count, verify, and post armored car deposits.
  • Monitor bank vaults to ensure cash balances are correct.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Prepare work schedules for staff.
  • Oversee the flow of cash or financial instruments.
Education
High School Diploma: Business Administration/Resume, Jun 1998 Carver Vocational Tech High - Baltimore , Md
Bachelor of Science: Business Management , Axia/Phoenix Online - Baltimore , Md
Love this resume?

Resume Details

This is a real resume for a Teller Manager in Bel Air, Maryland with experience working for such companies as M & T Bank, Bradford Bank Temp, Intern. This is one of the hundreds of Teller Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Teller Manager resume.

Previous Companies:

  • M & T Bank
  • Bradford Bank temp
  • intern

Previous Job Positions:

  • Teller Manager
  • Branch Sales Associate II
  • Sales Associate
  • Teller
  • Customer Service

Schools:

  • Carver Vocational Tech High
  • Axia/Phoenix Online

Level of Education:

  • High School Diploma
  • Bachelor of Science

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Teller Manager

Lakewood, Ohio

Companies Worked For:

Walmart, Citizens FinancialCharter One, American G...

Teller Manager

Reidsville, North Carolina

Companies Worked For:

BBT, Wachovia, Bank Of America NationsBank, Winn D...

Customer Service Rep...

CANA, Virginia

Companies Worked For:

M&T BANK, NY& Co

Sales Associate

Yakima, Washington

Companies Worked For:

Self Employed, Global Travel Club, Living the Drea...

Sales Associate

Gladstone, Michigan

Companies Worked For:

Front Row Video, Republican Party, Ed McBroom, Att...

Teller

Gallup, New Mexico

Companies Worked For:

First American Credit Union, First Financial Credi...

Customer Service Rep...

Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...

Assistant Teller Man...

GRAND CANE, Louisiana

Companies Worked For:

Wintrust Bank

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!