Citizens Financial Group - Teller Manager Resume Example

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XXX XXXXXXXX XXXXXX, CANA, VA 24317
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Zoe Jenkins
Professional Summary

Accomplished and energetic Teller Manager with a solid history of achievement in retail banking. Motivated leader with strong organizational and prioritization abilities.

Skills
  • Customer and Personal Service
  • Administration and Management
  • Critical Thinking
  • Judgment and Decision Making
  • Time Management
  • Personnel and Human Resources
  • Management of Personnel Resources
Experience
Teller Manager Nov 2005Present Citizens Financial Group Hingham, MA


  • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
  • Monitor employees' work levels and review work performance.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Count, verify, and post armored car deposits.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Monitor bank vaults to ensure cash balances are correct.
  • Sort and file deposit slips and checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Store Manager Apr 2004Nov 2005 CVS Stores Corp. Hingham, MA


  • Manage staff, preparing work schedules and assigning specific duties.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Instruct staff on how to handle difficult and complicated sales.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
Assistant Store Manager Sep 2002Apr 2004 Kitchen Etc. Stores, Inc. Dedham, MA


  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Merchandising Department Manager Nov 1997Sep 2002 Wal-Mart Stores, Inc. Quincy, MA


  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Education
High School Diploma Jun 1986 Weymouth North High School Weymouth, MA
Business Adminstration Massasoit Community College Brockton, MA
Business Administration Eastern Nazarene College Quincy, MA

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About this resume

Teller Manager FROM CANA , Virginia RESUME

This is a resume for a Teller Manager in CANA, Virginia with experience working for such companies as Citizens Financial Group and CVS Stores Corp. The grade for this resume is 0 and is one of hundreds of Teller Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Teller Manager resume.

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School Attended
Weymouth North High School