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Richland Bank - Teller ll Resume Example

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Chloe Torres
XXXX XXXXXX, Mansfield, OH 44905
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented company representative with 10 year background in high quality customer service. Core competencies include , computer programs and financial processing as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Active Listening
  • Time Management
  • Active Learning
  • Complex Problem Solving
  • Social Perceptiveness
  • Telecommunications
  • Troubleshooting
Experience
Teller ll Aug 2012Jun 2015 Richland Bank Mansfield, OH


  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Process and maintain records of customer loans.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Solicit sales of new or additional services or products.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Normal Teller duties and classes required for promotion.
  • Public Notary stamp
  • Learn to operate new office technologies as they are developed and implemented.
  • Schedule and confirm appointments for clients, customers, or supervisors.
Teller Mar 2008Nov 2010 Richland Bank Mansfield , OH
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Identify transaction mistakes when debits and credits do not balance.
  • Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
Department manager/ Front-end Supervisor Jun 2006Mar 2008 Ollie's Bargain outlet Mansfield , OH
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Traveled to set up new stores and train associates on store procedures, and help with opening day.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. 
  • All computer closing procedures, night deposits and banking.
Intern Jun 2005Aug 2005 Heritage Financial Atlanta , GA
  • Assist in presentations on financial services to groups to attract new clients.
  • Greeting clients and providing refreshments
  • Make photocopies of correspondence, documents, and other printed matter.
  • Schedule and make appointments.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Deliver messages and run errands.
  • Answer telephones, direct calls, and take messages. Using a 12 line phone system
Education
Financial studies Aug 2013 American Bankers association Mansfield, OH
High School Diploma Jun 2004 Home Schooled Ontario, OH
Community Service
United way, Day of caring 2012, 2013, & 2014
Relay for life 2014
Reality store, schools and Juvenal detention center 2013, 2014
Heart-chase 2013
Sunday school teacher, secretary, & piano player at Hanley Rd Church 2011-present
 
Shelby bicycle days 2014
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Resume Details

This is a real resume for a Teller ll in Mansfield, Ohio with experience working for such companies as Richland Bank, Ollies Bargain Outlet, Heritage Financial. This is one of the hundreds of Teller ll resumes available on our site for free. Use these resumes as templates to get help creating the best Teller ll resume.

Previous Companies:

  • Richland Bank
  • Ollies Bargain outlet
  • Heritage Financial

Previous Job Positions:

  • Teller ll
  • Teller
  • Department manager
  • Front end Supervisor
  • Intern

Schools:

  • American Bankers association
  • Home Schooled

Level of Education:

  • High School Diploma

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