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State Employees Credit Union - Teller Resume Example

Olivia Sanchez
XXX XXX XXXXX XX, Bolton, NC 28423
XXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Reliable Customer Service Representative with 16 years and background in banking

Experience
Teller Aug 2004Oct 2006 State Employees Credit Union Wilmington, NC
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Monitor bank vaults to ensure cash balances are correct.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Resolve problems or discrepancies concerning customers' accounts.
Patient Financial Tech Feb 2003Aug 2005 New Hanover Regional Medical Center wilmington, NC
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Review insurance policy to determine coverage.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
  • Calculate amount of claim.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Collect initial premiums and issue receipts.
  • Post payments for Medicare, Medicaid, and all other insurance.

Head Teller Oct 2006 Riegelwood Federal Credit Union Leland, NC
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Order a supply of cash to meet daily needs.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Skills
  • Customer and Personal Service
  • Active Listening
  • English Language
  • Judgment and Decision Making
  • Clerical
Education
Computer Sep 1997 Bladen Community College East Arcardia, NC
High School Diploma Jun 1985 Acme Delco JR SR High Delco, NC
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Resume Details

This is a real resume for a Teller in Bolton, North Carolina with experience working for such companies as State Employees Credit Union, New Hanover Regional Medical Center, Riegelwood Federal Credit Union. This is one of the hundreds of Teller resumes available on our site for free. Use these resumes as templates to get help creating the best Teller resume.

Previous Companies:

  • State Employees Credit Union
  • New Hanover Regional Medical Center
  • Riegelwood Federal Credit Union

Previous Job Positions:

  • Teller
  • Patient Financial Tech
  • Head Teller

Schools:

  • Bladen Community College
  • Acme Delco JR SR High

Level of Education:

  • High School Diploma

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