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Kaiser Permanente Appointment and Advice Call Center - Teleservice Representative Resume Example

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Lillian Price
XXXX XXXXXXXXX XX, Rodeo, CA 94572
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:
Skills:
  • Customer and Personal Service
  • Active Listening
  • Negotiation
  • Clerical
  • Troubleshooting
Experience:
Teleservice Representative Jun 1999Apr 2008 Kaiser Permanente Appointment and Advice Call Center Vallejo, CA

At the Call Center I answered multiple calls from patients. I handled calls for Adult Medicine, Pediatrics and Obgyn, I scheduled appointments, gave facility information, sent messages to patients physicians and other clerical jobs as needed by my manager, such as copies, errands and other paper work.
 When physicians or other administrators would come to visit my manager had them sit with me on many occasions to listen in on my calls.

Teleservice Representative Aug 1997Jun 1999 Kaiser Permanente Richmond, Ca I answered incoming calls from patients who wanted to schedule appointments, advice, facility information and if they needed to send a message to their physician for prescription request or for anything else.
 
Education:
High School Diploma Jun 1989 De Anza High School Richmond , CA
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Resume Details

This is a real resume for a Teleservice Representative in Rodeo, California with experience working for such companies as Kaiser Permanente Appointment And Advice Call Center, Kaiser Permanente. This is one of the hundreds of Teleservice Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Teleservice Representative resume.

Previous Companies:

  • Kaiser Permanente Appointment and Advice Call Center
  • Kaiser Permanente

Previous Job Positions:

  • Teleservice Representative

Schools:

  • De Anza High School

Level of Education:

  • High School Diploma

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