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American Customer Care - Telephone Service Representative Resume Example

Scarlett Watson
XXXX XXXXXX XXXX, coganstation, PA 17728
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

I'm a very outgoing person, dedicated and love to learn new things. I am very reliable and responsible....I love to be helping other's out thats not just a job for me

Skills
  • Speaking
  • Persuasion
  • Active Listening
  • English Language
  • Customer and Personal Service
  • Reading Comprehension
  • Telecommunications
  • Communications and Media
  • Coordination
  • Monitoring
  • Computers and Electronics
  • Writing
  • Education and Training
  • Active Learning
Experience
telephone service representative Aug 2015Present american customer care Montoursville, PA
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Explain products or services and prices, and answer questions from customers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
in home health care cna paraplegic patient Feb 2005Nov 2014 center for independent living- dennis mosier Montoursville, PA
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
cna in home health care Oct 2007Apr 2012 center for independent living- martha drum Cogan Station, PA
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Train family members to provide bedside care.
beautician Jul 1998Dec 2001 tony's stylist Williamsport, PA
  • Schedule client appointments.
  • Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Operate cash registers to receive payments from patrons.
cashier Sep 1995Jun 1998 walmart Montoursville, PA
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Education
license : cosmetology Feb 1998 state beauty school williamsport, pa
High School Diploma : all May 1997 Williamsport Area High School Williamsport, PA
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Resume Details

This is a real resume for a telephone service representative in coganstation, Pennsylvania with experience working for such companies as American Customer Care, Center For Independent Living Dennis Mosier, Center For Independent Living Martha Drum. This is one of the hundreds of telephone service representative resumes available on our site for free. Use these resumes as templates to get help creating the best telephone service representative resume.

Previous Companies:

  • american customer care
  • center for independent living dennis mosier
  • center for independent living martha drum

Previous Job Positions:

  • telephone service representative
  • in home health care cna paraplegic patient
  • cna in home health care
  • Beautician
  • Cashier

Schools:

  • state beauty school
  • Williamsport Area High School

Level of Education:

  • license
  • High School Diploma

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