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Watanabe Floral Inc - Telephone Sales Representative Resume Example

Nkleaa Akapulai
XXXXXX XXXXXXX XXXXXX , Ewa Beach , HI 96706 XXXXXX XXXXXXX XXXXXX , 96706 , Ewa Beach HI | XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Fast learner and team player with specialized knowledge in sales, food service, and customer service. 

Skills
  • Customer and Personal Service
  • Time Management
  • Judgment and Decision Making
  • Active Learning
Experience
January 2014Current Phone Sales Representative | Watanabe Floral, Inc. | Honolulu, HI
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Manage projects or contribute to committee or team work.
September 2015February 2016 Supervisor | CVS Photo | Ewa Beach, HI
  • Enforce safety and sanitation regulations.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Inspect materials, products, or equipment to detect defects or malfunctions.
  • Keep records of employees' attendance and hours worked.
  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
July 2013November 2013 Acting General Manager | iTrampoline Hawaii | Waipahu, HI
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Order and dispense supplies.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.
July 2001October 2010 Dining room supervisor | Fairwinds of Rio Rancho | Rio Rancho, NM
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Take and prepare to-go orders.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons' dining reservations.
  • Assist with preparing and serving food and beverages.
  • Direct patrons to coatrooms and waiting areas such as lounges.
  • Hire, train, and supervise food and beverage service staff.
  • Prepare staff work schedules.
  • Confer with other staff to help plan establishments' menus.
  • Plan parties or other special events and services.
  • Perform marketing and advertising services.
Education
1999 GED James Campbell High School, Ewa Beach, HI
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Resume Details

This is a real resume for a Telephone Sales Representative in Ewa Beach, Hawaii with experience working for such companies as Watanabe Floral Inc, Cvs Photo, Itrampoline Hawaii. This is one of the hundreds of Telephone Sales Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Telephone Sales Representative resume.

Previous Companies:

  • Watanabe Floral Inc
  • CVS Photo
  • iTrampoline Hawaii

Previous Job Positions:

  • Telephone Sales Representative
  • Supervisor
  • Acting General Manager
  • Dining Room Supervisor

Schools:

  • James Campbell High School

Level of Education:

  • GED

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