CashierLake Worth, Florida
Friendly and enthusiastic [Customer Service Professional] with  years of specialization in [Banking and Call Centers ]. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Responsible for the creation, implementation, and execution of Action Sales Plan
Serve as the primary customer contact (credit cards)
Responsible for handling client conflict resolution
Develop relationships with clients; ask for there feedback and provide feedbacks to the marketing units
Ensure clients demands are met/ continue to build relationships with our customers.
Always listen to customers request and answer in a timely manner.
Received inbound service calls from our commercial clients
with annual sales of $1million-250million. Interact with clients on calls such as: answer inquiries, resolve issues,
respond to client needs, and provide the optimal client experience on Treasury Management Products.
Also troubleshoot technical errors, diagnostic testing,
technical website navigation and module education.
Work effectively to execute a successful resolution in
a time sensitive environment on escalated issues.
Handle all incoming calls from other areas within the bank. ie. key capture, corporate client services and business banking.
Knowledge of computerized banking systems
Strong interpersonal and written communication skills
Excellent organizational skills with the ability to prioritize and handle demanding situations, while maintaining a positive and professional attitude.
This is a real resume for a Telephone Operator in Cleveland, Ohio with experience working for such companies as Bank Of America, Key Bank. This is one of the hundreds of Telephone Operator resumes available on our site for free. Use these resumes as templates to get help creating the best Telephone Operator resume.
CashierLake Worth, Florida
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