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Teleperformance - Telemarketers Resume Example

Isaiah Edwards
XXX XXXXXX XXXX XXX X, Copperas Cove, TX 76522
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary

Responsible Customer Service/ Sales Representative proficient in assisting customers with concerns and forming a solution to their problem while following guidelines to meet business needs. Passionate and motivated, with a drive for excellence. 3 years in Customer Service and 3 positions.

Skills
  • Speaking
  • Sales and Marketing
  • Customer and Personal Service
  • Active Listening
  • English Language
  • Judgment and Decision Making
  • Persuasion
  • Clerical
  • Time Management
  • Negotiation
  • Active Learning
  • Computers and Electronics
  • Education and Training
Experience
Telemarketers Jan 2014Present Teleperformance Killeen, TX
  • Assist with new hires and answer questions for tenured or new hires concerns.
  • Conduct and hold floor meetings for new hires to answer any questions they had concerning calls they'd taken.
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Explain products or services and prices, and answer questions from customers.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
Collections Representative Sep 2012Dec 2013 GC Services Copperas Cove, TX
  • Make outbound calls to collect on an outstanding debt
  • Receive payments and post amounts paid to customer accounts.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Negotiate credit extensions when necessary.
  • Conducted side-by-side interactions with new hires and train them on system knowledge.
Sales Associate Jul 2011Jul 2012 Carters Babies & Kids Terrell, TX
  • Up-Sale products to increase sales
  • Cleaning, setting up floor fixtures
  • Traveled to different states to assist with the opening of a new store and helped to train new hires there
  • Present excellent customer service and interact with customers.
Education
High School Diploma : General Studies Jun 2011 Terrell High School Terrell, TX
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Resume Details

This is a real resume for a Telemarketers in Copperas Cove, Texas with experience working for such companies as Teleperformance, Gc Services, Carters Babies & Kids. This is one of the hundreds of Telemarketers resumes available on our site for free. Use these resumes as templates to get help creating the best Telemarketers resume.

Previous Companies:

  • Teleperformance
  • GC Services
  • Carters Babies & Kids

Previous Job Positions:

  • Telemarketers
  • Collections Representative
  • Sales Associate

Schools:

  • Terrell High School

Level of Education:

  • High School Diploma

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