ThermoSpas - Telemarketer Resume Example

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James Miller

Goal-oriented, dedicated to high levels of customer satisfaction and meeting aggressive business goals.

  • Microsoft Word and ExcelNegotiation
  • Judgment and Decision Making
  • Clerical
Telemarketer/Appointment Setter Feb 2012Sep 2012 ThermoSpas Wallingford, CT
  • Telephoned and wrote letters to respond to correspondence from customers or to follow up initial sales contacts Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
  • Conducted client and market surveys in order to obtain information about potential customers.
  • Delivered prepared presentations to describe products or services in order to persuade potential customers to purchase a product or service or make a donation.
  • Explain products, services, and prices, and answer customers' questions.
  • Obtain customer information such as name, address, and payment method, and enter orders into computer system.
  • Other duties include: Recording names, addresses, purchases, and reactions of prospects contacted, adjusting sales scripts to better target the needs and interests of specific individuals, prospecting for potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations, and answering calls from potential customers who have been solicited through advertisements.
Jul 2011Oct 2011 Big Y Supermarket Meriden, CT
  • Produce/ Customer Service.
  • Provide assistance to customer in the produce department, make sure signs are up to date and that produce it is fully stocked.
  • Physical activity included bending, reaching, lifting and prolonged periods of standing.
  • Also lifted up to 50lbs.
Aug 2010Nov 2010 WESTAFF Meriden, CT
  • Customer services.
  • Making inbound and outbound calls for electricity company.
Assembly and packing Feb 2010Jun 2010 SPEED STAFF Meriden, CT
  • Work in assembling packages and customer's orders.
Cashier Aug 2009May 2010 BEST BUY Meriden, CT
  • Responsible for ensuring that customer receives outstanding service by providing a friendly environment, which includes the acknowledgment and greeting of every customer, maintaining outstanding standards, possessing good product knowledge, and other aspects of customer service.
  • Including other responsibilities such as but not limited to count the drawer's contents and compare the total with sales data at the end of every shift; accurately and efficiently processed payments on the cash register; stocking merchandise; providing assistance with cleaning the store;.
  • Communicating customer requests to upper management; provide assistance with any other tasks as assigned by any manager.
Customer Representative Sep 2009Jan 2010 BURLINGTON COAT FACTORY Meriden, CT
  • Responsible for providing customer service in the Baby Depot Department, knowledgeable about the products, current promotions, and advertisements in the department; registering customers for the Baby Registry program.
  • Responsible for maintaining orderly appearance of the department and keep the department fully stocked.
Telemarketer/Appointment Setter May 2007Nov 2007 GOLDEN CIRCLE Southington, CT
  • Worked in a telemarketing call center.
  • Responsible for conducting cold calls to schedule appointments for sales staff.
  • Responsible for passing completed leads to manager for conformation.
  • Responsible for explaining to customers what the in-home process would include and current promotions.
Completed the Medical Receptionist Certificate program. Customer Service Certificate Completed the Microsoft Excel Certificate program. Jun 2008 MIDDLESEX COMMUNITY COLLEGE Meriden, CT
Speak, read, and write English and Spanish fluently
Additional Information
  • Further information available upon request

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About this resume

Telemarketer FROM Meriden , Connecticut RESUME

This is a resume for a Telemarketer in Meriden, Connecticut with experience working for such companies as ThermoSpas and Big Y Supermarket. The grade for this resume is 0 and is one of hundreds of Telemarketer resumes available on our site for free. Use these resumes as templates to get help creating the best Telemarketer resume.

School Attended