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Retired - Telecommunications Resume Example

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Amelia Cooper
XXXX XXXXX XXXXXX XXX, North Las Vegas, NV 89031
Professional Summary

Dedicated seasoned sales professional with more than twenty years experience in fast-paced sales environments and management. Combining management, sales and customer service expertise in call centers both in-bound and out-bound.

Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive sales goals.

Core competencies include excellent communication, time management, and prioritization abilities and skills. High personal and professional standards of integrity and professionalism. I am passionate, motivated, competitive, with a drive for excellence. 
  • Sales and Marketing
  • Telecommunications
  • Instructing
  • Judgment and Decision Making
  • Complex Problem Solving
  • Active Learning
  • Time Management
  • Social Perceptiveness
  • Persuasion
Telecommunications 02/2006 to 07/2015
Retired - Las Vegas, Nv
Retired early from the telecommunications industry and moved from San Diego where I had been working for SBC/Pacific Bell now known as AT&T to Virginia Beach, Va.  There I enjoyed being close to family and traveling the U.S.  Winters being very cold there I relocated to Las Vegas.  
Service Representative 10/2000 to 02/2006
SBC/Pacific Bell Telephone Company - San Diego, Ca
  • Front line representative for the company.  
  • Responsibilities were to provide excellence in customer service.   
  • Promote sales for residential services and to add product lines to maximize sales while ensuring customer satisfaction and retention. 
  • To educate new and existing customers of the need for our products.  Products were high speed internet access, cellular, satellite, and land lines for residential telephones.
  • To understand and promote current marketing campaigns.
  • Proactively used sales skills to identity needs of customers and effectively position products and solutions that best met customers needs.
  • Responsible for utilizing multiple customer databases to access, change or input account information for new and existing customers. 
  • Ability to multi task on all levels.
Telephone sales 02/1999 to 10/2000
Micro Star Software Inc. - Carlsbad, Ca
  • Out-bound call center.
  • Quota based sale incentives.
  • Contact new and existing customers to discuss their needs, and to explain how those needs could be met by specific products and services provided by our company.
  • Delivered prepared sales pitch, reading from scripts that described products and services, in order to persuade potential customers to purchase our products.
  • Used personal sales skills to close sales.
  • Our service was an automatic monthly shipment of software.
  • Input customers information into computer and took payment.
Office Manager 09/1996 to 02/1999
Software of the Month Club - Carlsbad, Ca
  • SOMC (Software of the Month Club) is an out- bound telemarketing company with sales figures in the 8 digits. Position was office manager in charge of telemarketing sales, at their corporate headquarters in Carlsbad, with 2 shifts of approximately 50 sales representatives per shift.
  • The company provided automatic monthly software shipments to its customers. 
  • Office/Sales Manager responsibilities were sales integrity and to maximize sales productivity. 
  • Hired, fired and trained sales representatives
  • Implemented policies, objectives, and activities to ensure increased productivity.
  • Prepared budget for approval for sales staffing incentives, and production.
  • Attended and participated in management meetings, met daily with VP of Sales and weekly with VP of SOMC.
Quartz Hill Quartz Hill, Ca
High School Diploma:
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Resume Details

This is a real resume for a Telecommunications in North Las Vegas, Nevada with experience working for such companies as Retired, Sbc, Pacific Bell Telephone Company. This is one of the hundreds of Telecommunications resumes available on our site for free. Use these resumes as templates to get help creating the best Telecommunications resume.

Previous Companies:

  • Retired
  • SBC
  • Pacific Bell Telephone Company

Previous Job Positions:

  • Telecommunications
  • Service Representative
  • Telephone Sales
  • Office Manager


  • Quartz Hill

Level of Education:

  • High School Diploma

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