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Staples - Technology Lead Resume Example

Elizabeth Richardson
  • XXXX XXXX XXXXXXX XXX, Santa Fe, NM 87507
  • H: XXXXX XXXXXXXX
  • XXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated and responsible Information Technology Associate with a Bachelor's Degree in Psychology and background in sales and customer service. Core competencies include excellent written, communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Social Perceptiveness
  • Judgment and Decision Making
  • Negotiation
  • Time Management
  • Computers and Electronics
  • Psychology
Experience
Technology Lead/Associate, 07/2013 to Present
Staples Santa Fe, NM
  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
  • Answer customer inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Plan store layouts or design displays.
Event Planner/DJ Services, 01/2008 to 07/2013
Abracadabra Entertainment Santa Fe, NM
  • Consult with customers to determine objectives and requirements for upcoming events.
  • Negotiate and execute contracts for services and organize payment transactions.
  • Coordinate the transportation of audio-visual equipment, lighting and displays.
  • Create music playlists based on customer requests prior to event.
  • Confer with staff and/or customers at chosen site to coordinate DJ services.
  • If needed, supervise volunteers and support staff required for events.
  • Act as master of ceremonies at scheduled events. 
  • Act as DJ ensuring the smooth flow of music and incorporating requests and special activities coordinated with the customer.
  • Monitor activities to ensure compliance with contract, satisfaction of participants, and resolution of any problems that arise.
  • Market DJ Services.
  • Conduct post-event evaluations to determine customer satisfaction and how services could be improved.
Stocker, 06/2011 to 04/2012
Kmart Santa Fe, NM
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, store shelves, supply rooms, or other areas.
  • Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
  • Sell materials, equipment, and other items from stock in retail settings.
  • Keep records on the use and/or damage of stock or stock handling equipment.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Cashier/Kitchen Prep, 10/2010 to 03/2011
Santa Fe Ski Basin (La Casa Cafe) Santa Fe, NM
  • Request and record customer orders, and compute bills using cash registers or pencil and paper.
  • Clean and organize eating, service, and kitchen areas.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Wash dishes, glassware, and silverware after meals.
  • Accept payment from customers, and make change as necessary.
  • Receive payment by cash, check, or credit cards..
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering cafe.
Photography Associate, 01/2010 to 10/2010
Picture Me! Portrait Studios (Walmart) Santa Fe, NM
  • Take pictures of individuals, families, and small group in studio.
  • Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed.
  • Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.
  • Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
  • Create artificial light, using flashes and reflectors.
  • Scan photographs into computers for editing, storage, and electronic transmission.
  • Test equipment prior to use to ensure that it is in good working order.
  • Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software.
  • Set up, mount, or install photographic equipment and cameras.
  • Load and unload film.
  • Complete sales transactions.
Delivery Driver, 02/2009 to 12/2009
Pizza Hut Santa Fe, NM
  • Deliver pizza to customers based on call in orders
  • Collect money from customers, make change, and record transactions on customer receipts.
  • Complete prep work work for opening and closing of store.
  • Place orders for dine-in, pick-up or delivery.
  • Serve dine-in customers.
  • Record sales or delivery information on daily sales or delivery record.
Education
Bachelor of Arts: Psychology (Minor in History), Dec 2013 University of New Mexico - Albuquerque, NM
High School Diploma: May 2007 Santa Fe High School - Santa Fe, NM
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Resume Details

This is a real resume for a Technology Lead in Santa Fe, New Mexico with experience working for such companies as Staples, Abracadabra Entertainment, Kmart. This is one of the hundreds of Technology Lead resumes available on our site for free. Use these resumes as templates to get help creating the best Technology Lead resume.

Previous Companies:

  • Staples
  • Abracadabra Entertainment
  • Kmart

Previous Job Positions:

  • Technology Lead
  • Associate
  • Event Planner
  • DJ Services
  • Stocker

Schools:

  • University of New Mexico
  • Santa Fe High School

Level of Education:

  • Bachelor of Arts
  • High School Diploma

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