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A Auto Glass - Technician Resume Example

XXXX XXXX XXXX, Ft. Myers, FL 33905
XXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Caleb Baker
Professional Summary

Friendly and enthusiastic person with years of specialization in the auto glass repair business. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Team Leader
  • Supervision and Training
  • Strong Customer Service Skills
  • Time Management
  • Judgment and Decision Making
  • Operations Analysis
  • Management of Financial Resources
Experience
A+ Auto glass Ft Myers, Fl Technician Oct 2013May 2014

Installs auto glass in store or on a mobile basis.

  • Follow approved methods using the proper tools and techniques to ensure efficient, timely, and quality installation service for customers.
  • Communicate with dispatch, management, customers, or other work related individuals. Remains available for contact during working hours. 
  • Maintain accurate and complete work records. Ensure required paperwork is completed and turned in to the appropriate person or location.                              
  • Safelite Auto Glass Danbury, Ct Branch Manager Jun 2007Dec 2012
      Oversees the day to day operation of the store including open and closing procedures, work order management, providing high levels of customer service, adhering to daily scheduling and/or making necessary modifications, inventory management and proper cash handling.
  • Drives the team's performance to ensure key performance indicators, meet or exceed company goals
  • Manage and train technicians and office personnel
  • Respond quickly to customer complaints and warranty issues.
  • Ensure associates adhere to the Company's brand standards
  • Communicate and posts associate performance to goals. 
  • Accountable for ensuring fleet and store assets are accounted for and well maintained.
  • Maintain a flexible workforce so that retail labor can easily increase and decrease with customer demand.
  • Communicate and ensures compliance to company programs and change initiatives.
  • Assist in the development of and management to the store and market's sales and profit budget.
  • May perform the duties and responsibilities of the Technician
  • Safelite Auto Glass Waterbury, Ct Mobile Pro Technician Jan 2000Jun 2007 Installed auto glass and other products on a mobile basis
  • Support commercial accounts/relationships in their territory by pursuing and securing new customer contact opportunities when possible
  • Utilized the proper tools and techniques to ensure efficient, timely, and quality installation service for customers
  • Ensured all equipment, materials, and areas of operation conform to health and safety regulations and requirements
  • Maintains working knowledge of company electronic work order scheduling equipment
  • Perform auto glass repairs
  • Education
    Kennedy High School Waterbury, Ct GED Jun 1982
    Brevard Community College Melbourne , Fl Mathematics
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    Resume Details

    This is a real resume for a Technician in Ft. Myers, Florida with experience working for such companies as A Auto Glass, Safelite Auto Glass. This is one of the hundreds of Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Technician resume.

    Previous Companies:

    • A Auto glass
    • Safelite Auto Glass

    Previous Job Positions:

    • Technician
    • Branch Manager
    • Mobile Pro Technician

    Schools:

    • Kennedy High School
    • Brevard Community College

    Level of Education:

    • GED

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