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Independent Consultant - Technical Writer Resume Example

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Joseph Clark
XXXXX XXXXXXX XXXX, Brainerd, MN 56401
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary
Responsible communications professional proficient in technical communication, content management and online publishing. Passionate and self motivated, with exceptional time management and analytic skills.
Competencies
  • Technical Writing
  • Publishing Languages: XML, HTML, XHTML, FOSI, XSL, CSS
  • Business Analysis/Project Requirements 
  • Time Management 
  • Good Judgment and Decision-Making Skills
  • Programming
  • Written English Language Communication, Grammar, Editing, and Proofreading Skills


Experience
Technical Writer Oct 2012Feb 2013 Independent Consultant Apple Valley, MN
  • Organized material and completed writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology
  • Maintained records and files of work and revisions.
  • Edited, standardized, and made changes to material prepared by other writers or establishment personnel
  • Interviewed production and engineering personnel and read journals and other material to become familiar with product technologies and production methods
  • Developed and maintained online help documentation
  • Reviewed published materials and recommended revisions or changes in scope, format, content, and methods of reproduction
  • Conferred with customer representatives, vendors, and publisher to establish technical specifications and to determine subject material to be developed for publication
Volunteer Guidance Office/Media Center Assistant Jan 2007Jan 2012 Eastview High School Apple Valley, MN
  • Assisted guidance office staff in areas of college and post-high school preparations for juniors and seniors 
  • Aided in the preparation and administration of standardized testing (MCA, Grad Test, etc).
  • Proctored Advanced Placement and PSAT tests 
  • Conducted various office duties as needed 
  • Assisted Media Center coordinator where needed 
  • Assisted students in locating and checking out material
  • Cataloged, covered and shelved new books
XML Engineer Jan 2004Jan 2007 Mortgage Resource Center, Inc. dba AllRegs Eagan, MN
  • Ensured the use of XML standards compliant practices in online publishing processes 
  • Managed content process from inception to publication
  • Provided technical support to content markup technicians
  • Proactively identified technical improvements and enhancements for content management process 
  • Managed and prioritized projects to meet department and project deadlines 
  • Converted XML content to HTML and PDF using OmniMark, XSL, FOSI and Arbortext Styler 
  • Responsible for the creation and modification of document type definitions for online products 
  • Worked alongside development team producing new product initiatives 
  • Provided a variety of documentation, including processes, instruction manuals, project requirements and testing scripts 
  • Business Analysis - Researched, collected and communicated business needs to technical team 
  • QA - wrote, executed and analyzed functional and content-related test cases associated with new products or maintenance upgrades.
Programmer Analyst Jan 1999Jan 2004 Mortgage Resource Center, Inc. dba AllRegs Eagan, MN
  • Published mortgage regulation content to website daily
  • Ensured website accuracy and functionality upon publication
  • Created and oversaw testing processes 
  • Documented and signed off on final version of monthly CD publication product using InstallShield and Folio Technologies
  • Converted XML data format content to HTML and PDF using OmniMark, XSL and FOSI 
  • Administered Arbortext Epic Editor, Interchange and Styler products 
  • Created Epic Editor stylesheets using Arbortext Styler
  • Created, installed, documented, maintained and trained end users on internal system applications 
  • Provided IT and technical support when needed
Customer Service Representative Jan 1991Jan 1994 American Express Financial Advisors, Inc
  • Set up and serviced mutual fund accounts in a team atmosphere
  • Deposited, transferred and redeemed funds at clients request
  • Trained and coached team members
  • Coordinated and monitored quality measures to ensure internal and external client satisfaction
Education
Bachelor of Arts: Psychology - Cum Laude May 1991 Augsburg College Minneapolis, MN
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Resume Details

This is a real resume for a Technical Writer in Brainerd, Minnesota with experience working for such companies as Independent Consultant, Eastview High School, Mortgage Resource Center. This is one of the hundreds of Technical Writer resumes available on our site for free. Use these resumes as templates to get help creating the best Technical Writer resume.

Previous Companies:

  • Independent Consultant
  • Eastview High School
  • Mortgage Resource Center

Previous Job Positions:

  • Technical Writer
  • Volunteer Guidance Office
  • Media Center Assistant
  • XML Engineer
  • Programmer Analyst

Schools:

  • Augsburg College

Level of Education:

  • Bachelor of Arts

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