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Dish Network - Technical Support Resume Example

Lkye Rcraaa
XXXX XXXX XXX, Littleton, CO 80125
XXXX XXXX XXX, 80125, Littleton CO
XXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

I am an energetic employee with a solid history of achievement in customer service . Motivated leader with strong organizational and prioritization abilities. Areas of expertise include verbal communication , adaptability and ability to remain calm under pressure.

Skills
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Social Perceptiveness
  • Complex Problem Solving
  • Active Learning
  • Service Orientation
  • Troubleshooting
Experience
technical support Apr 2013Current Dish Network Littleton, CO
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
clerk May 2012Feb 2013 7 eleven highlands ranch, co
  • Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
  • Order stock and price and shelve incoming goods.
  • Clean parking areas, offices, restrooms, or equipment and remove trash.
  • Operate car washes.
shift supervisor Jan 2011Feb 2013 wendys littleton, co
  • Maintain knowledge of and enforce all institutional policies, rules, procedures, and regulations.
  • Enforce sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
Education
Emergency medical technician - basic : emergency medicine Mar 2013 south metro fire department parker, co
High School Diploma May 2008 ThunderRidge highlands ranch, co
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Resume Details

This is a real resume for a Technical Support in Littleton, Colorado with experience working for such companies as Dish Network, 7 Eleven, Wendys. This is one of the hundreds of Technical Support resumes available on our site for free. Use these resumes as templates to get help creating the best Technical Support resume.

Previous Companies:

  • Dish Network
  • 7 eleven
  • wendys

Previous Job Positions:

  • Technical Support
  • Clerk
  • Shift Supervisor

Schools:

  • south metro fire department
  • ThunderRidge

Level of Education:

  • Emergency medical technician - basic
  • High School Diploma

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