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The Steritech Group - Technical Standards Consultant Resume Example

Elijah Anderson
XXX XXXXXXX XXXX XXXXX, Birmingham, AL 35242
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned technical standards expert in food safety science, brand protection and consulting expertise;  Personable, analytical thinker with skills in structuring ideas, comprehending complex causalities and understanding logical analysis of systems; Strong ability to quickly and comprehensively identify and grasp patterns, principles and structures; Effective communicator skilled with the ability to deliver technical information in a non-assuming way to end users of all levels; Experience working with internal and external clients to understand motivations and determine viable solutions; Proven success in risk analysis and the ability to anticipate client needs, see past immediate issues, ask the right questions and compile complex facts in order convert knowledge into simple, actionable solutions; Self-directed, self-motivated with proven ability to work independently, adapt to changing priorities and manage multiple tasks under strict timelines

Skills
  • Quality Management
  • Risk Management
  • Development of Policies & Procedures
  • Complex Problem Solving
  • Project Management
  • Food Safety Management Systems
  • Data Analysis
  • Instructional Design
  • Proficient in MS Office Suite
Experience
Technical Standards Consultant Apr 2010Present The Steritech Group, INC. Charlotte, NC
  • Primary technical support for Quality Management Specialists
  • Serve as advisor for assigned clients and Strategic Account Managers on technical matters
  • Responsible for driving competency and consistency among Quality Management Specialists.
  • Monitor and review statistical analysis of Specialists' performance to identify issues and trends
  • Oversee updates to the technical content of audit forms
  • Analyze training needs to develop new training programs or modify and improve existing programs.
Quality Management Specialist Feb 2008Mar 2010 The Steritech Group, INC. Charlotte, NC
  • Conduct objective food safety and operational assessments for retail and foodservice clients
  • Provide a high level of client satisfaction and brand protection by communicating food safety information, training and written reports
  • Responsible for completing and delivering assigned reports, work records and route scheduling
  • Maintain quality measures and operational effectiveness through technical accuracy, daily productivity and continuing education
  • Serve as internal trainer for Quality Management Specialist new hires Responsible for maintaining service vehicle and auditing equipment
  • Provided technical feedback which lead to appointment as a member of KFC Roundtable Group
Catering Manager Jun 2007Jan 2008 O'Carrs Delicatessen Vestavia, AL
  • Responsible for all aspects of catering business
  • Doubled catering sales in first 3 months of employment
  • Developed protocol for record keeping and operational productivity
  • Developed effective sales and marketing programs including direct mail, print advertising and promotions
  • Responsible for targeting new business and generating catering sales
  • Provided oversight for all catering events from point of sale, planning and execution of event
  • Planned menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Designed and developed catering and restaurant menus
Sales and Catering Coordinator May 2006May 2007 Hilton Garden Inn Auburn, AL
  • Responsible for all aspects of group bookings, contractual agreements and planned function details
  • Served as convention advisor for banquet/meeting space and point of contact for groups
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Worked closely with Director of Sales to identify opportunities to achieve financial performance goals while monitoring department budget
  • Offered aggressive, competitive rate agreements to local and national companies
  • Managed and tracked hotel revenue, rates and inventory using OnQ Hotel Revenue Management System and OnQ Hotel Rate and Inventory
  • Served as Guest Services Agent as needed
Sales and Catering Manager May 2005May 2006 McAlister's Deli Auburn, AL
  • Responsible for restaurant marketing within local community
  • Increased catering sales by developing and implementing effective marketing including direct mail, print advertising and promotions
  • Developed protocol for record keeping and operational productivity Successfully gained revenue through marketing activities, sales presentations, customer follow-ups and community outreach
  • Provided oversight of all catering events from point of sale, planning and execution
  • Managed staff, preparing work schedules and assigning specific duties.
  • Served as Restaurant Manager as needed
Nutritionist Feb 2004May 2005 Montgomery AIDS Outreach/Copeland Care Clinic Montgomery, AL
  • Worked collaboratively with a Multidisciplinary Healthcare Team as part of the non-profit, Copeland Care Clinic to provide nutritional education to people living with HIV/AIDS
  • Developed protocol for nutrition assessment, record keeping and patient education
  • Performed Bioelectrical Impedance Analysis/Body Composition Analysis on all patients
  • Provided HIV/AIDS and other co-morbidity specific nutritional information to patients as well as addressed physical and mental effects of food and nutrition on health and well-being
  • Discussed nutritional risk and food options with patients including review of labs and recommendations related to nutritional supplements and food exchanges
  • Educated  members of the healthcare team regarding nutritional aspects of HIV/AIDS care while maintaining current information through continuing education
  • Assisted with food bank recommendations to target patient needs
Route Accountant Jul 2003Jan 2004 Adams Beverages Opelika, AL
  • Communication liaison between salesmen, drivers, office personnel, and clients.
  • Processed and maintained salesmen orders and driver deliveries including communication 10,000+ product orders daily to warehouse personnel for loading.
  • Responsible for client and driver account management including handling, reviewing, and depositing $100,000+ daily.
  • Responsible for processing product inventory control according to adjustments and orders including maintenance of warehouse receipts on all packages for monthly tax purposes.
  • Responsible for providing technical support to salesmen and drivers on handheld computers.
Education
Bachelor of Science : Nutrition May 2003 Auburn University Auburn, AL
Awards

Steritech World Class Service Award, December 2011

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Resume Details

This is a real resume for a Technical Standards Consultant in Birmingham, Alabama with experience working for such companies as The Steritech Group, Inc, Ocarrs Delicatessen. This is one of the hundreds of Technical Standards Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Technical Standards Consultant resume.

Previous Companies:

  • The Steritech Group
  • INC
  • OCarrs Delicatessen

Previous Job Positions:

  • Technical Standards Consultant
  • Quality Management Specialist
  • Catering Manager
  • Sales and Catering Coordinator
  • Sales and Catering Manager

Schools:

  • Auburn University

Level of Education:

  • Bachelor of Science

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