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MISYS - Technical Analyst Resume Example

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Levi Perez
XXXX XXXXXXXXX XXX XXXX XXXX, Dallas, TX 75150
H: XXXXX XXXXXXXX
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Professional Summary

Accomplished and energetic Technical Analyst with a solid history of achievement in Business Management and Technical process. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Systems Analysis, Computer and Electronics and Quality Assurance.

Skills
  • Network Troubleshooting and Support
  • Computer Hardware and Technology
  • Database Programming
  • Multi-Media Design
  • SQL Server
  • Ultra Edit
  • SVN
  • JIRA
  • Engineering and Technology
  • Production and Processing
  • Operation Monitoring
  • English Language
  • Critical Thinking
  • Computers and Electronics
  • Administration and Management
  • Quality Control Analysis
  • Troubleshooting
  • Time Management
  • Systems Analysis
  • Education and Training
  • Coordination
  • Operations Analysis
  • Management of Personnel Resources
Experience
Technical Analyst 02/2014 - Present
MISYS - Richardson, TX
  • Research, write, and review business requirements 
  • Troubleshoot exceptions and malfunction that Custom Lender application produces 
  • Reviews test plans and define acceptance criteria 
  • Prepares and delivers training materials and knowledge transfer
  • Maintains detailed knowledge base of financial supply chain management processes SQL Server exception tracking for Custom Lender Software Experience 
  • Create, assign, filter and evaluate JIRA issues and distribute to right department 
  • Create and maintain project plan for 15 projects Plan future releases up to 2 years in advance for new designs and development
  • Create SVN documentation from development to create release notes for clients 
  • Provide training for new system enhancements for ticket and project tracking Design efficient tracking system documentation for Senior Developers.
  • Oversee activities directly related to making products or providing services.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Manage the movement of goods into and out of production facilities.
Intern 06/2013 - 12/2013
Texas A&M Engineering Experimental Station Headquarters - College Station, TX
  • Evaluated Customer Relation Tools.
  • Implemented Expertise Management System.
  • Provided training for co-workers to adapt to technological advances.
  • Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.
  • Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
  • Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
  • Confer with department supervisors or other personnel to assess progress and discuss needed changes.
  • Plan production commitments or timetables for business units, specific programs, or jobs, using sales forecasts.
  • Compile information, such as production rates and progress, materials inventories, materials used, or customer information, so that status reports can be completed.
Transportation Technology Operator 01/2011 - 01/2013
Texas A&M University Transportation Services - College Station, TX
  • Provided face-to-face customer service.
  • Solved system crashes within the transportation system by creating alternatives for operating system traffic flow.
  • Collaborated with co-workers for system updates and configurations.
  • Expand or modify system to serve new purposes or improve work flow.
  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
  • Consult with management to ensure agreement on system principles.
  • Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
  • Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
Education
Master of Science: Industrial Management 2015 University of Texas - Tyler, Texas MS Industrial Management
Bachelor of Science: Technology Management Business Administration 2013 Texas A&M University College - College Station, TX BA Technology Management
Minor Business Administration
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Resume Details

This is a real resume for a Technical Analyst in Dallas, Texas with experience working for such companies as Misys, Texas A&m Engineering Experimental Station Headquarters, Texas A&m University Transportation Services. This is one of the hundreds of Technical Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Technical Analyst resume.

Previous Companies:

  • MISYS
  • Texas A&M Engineering Experimental Station Headquarters
  • Texas A&M University Transportation Services

Previous Job Positions:

  • Technical Analyst
  • Intern
  • Transportation Technology Operator

Schools:

  • University of Texas
  • Texas A&M University College

Level of Education:

  • Master of Science
  • Bachelor of Science

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