Challenge Gaming Center - tech support Resume Example

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Aiden Jackson
XXXX XXXXXXXX XXX XXXX XX, Modesto, CA 95351
Ph: XXXXXXXXXX
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Professional Summary

Goal-oriented Computer Information Systems major dedicated to high levels of customer satisfaction and meeting aggressive business goals. responsible and reliable with specialized knowledge in computers systems software and hardware maintenance and troubleshooting problems .

Skills
  • Computers and Electronics
  • Active Learning
  • Complex Problem Solving
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Repairing
  • Telecommunications
  • Design
  • Engineering and Technology
  • Mathematics
  • English Language
Experience
tech support Feb 2013Jul 2014 Challenge Gaming Center Amman
  • Analyze and report computer network security breaches or attempted breaches.
  • keep the computers running at the best  performances analyzing customers accounts and charge their hours through cyber cafe program   
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Troubleshoot network or connectivity problems for users or user groups.
customer care representative Jan 2010Nov 2013 TAJ Mall life style center Amman
  • Receive and respond to customer complaints.
  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  • Inspect outgoing work for compliance with customers' specifications.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Modify and revise designs to correct operating deficiencies or to reduce production problems.
Education
bachelor of Computer Information System : CIS computer Information system Jun 2014 University of Jordan Amman
High School Diploma : Information technology Aug 2007 Modern systems school Amman
Languages
Arabic, English

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About this resume

tech support FROM Modesto , California RESUME

This is a resume for a tech support in Modesto, California with experience working for such companies as Challenge Gaming Center and TAJ Mall life style center. The grade for this resume is 0 and is one of hundreds of tech support resumes available on our site for free. Use these resumes as templates to get help creating the best tech support resume.

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School Attended
University of Jordan