Whataburger - Team Member Resume Example

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Emily Bell
XXXX XXXX XXXXXX
League City, TX 77573
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Clerical
  • English Language
  • Telecommunications
  • Troubleshooting
  • Customer and Personal Service
  • Writing
  • Active Listening
  • Reading Comprehension
  • Speaking
  • Time Management
  • Service Orientation
  • Critical Thinking
  • Judgment and Decision Making
  • Active Learning
Experience
Team Member Mar 2015Aug 2015 Whataburger League City, TX
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Take food and drink orders and receive payment from customers.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Wash, cut, and prepare foods designated for cooking.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
Customer Service & Problem Resolution Representative II Aug 2010Mar 2015 Convergys Laredo, TX
  • Solicit sales of new or additional services or products.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
Education
Associate of Arts: General Studies Texas City, TX College of the Mainland May 2006
High School Diploma: General Studies Dickinson, TX Dickinson Highschool May 2000

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About this resume

Team Member FROM League City , Texas RESUME

This is a resume for a Team Member in League City, Texas with experience working for such companies as Whataburger and Convergys. The grade for this resume is 0 and is one of hundreds of Team Member resumes available on our site for free. Use these resumes as templates to get help creating the best Team Member resume.

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School Attended
College of the Mainland